Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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Before March 29th, 2007 I appriciate the quick responce from the Tech. team to resolve my problem with the server.
Faisal BaAwad (www.jeddahsun.com)
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Before March 29th, 2007 I appriciate the quick responce from the Tech. team to resolve my problem with the server.
Faisal BaAwad (www.jeddahsun.com)
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Before March 29th, 2007 I have to hand it to you guys, you do one heck of a job with service and support! ICDO isn't the first site that I've hosted with Ace-Host, but it is the largest - almost half a gig of files, and a 50+meg SQL database. The only complaint I've ever had with your service was that backups are disabled in cpanel due to the resources they hog - but I was recently told that you guys are doing daily/weekly/monthly backups of the SQL databases, and weekly backups of standard (i.e. non-archive and non-media files).Outstanding. I've got two sites hosted with you now, and am recommending you to all of my LAMP solution clients.
Darryl Hadfield (www.icd-owners.com)
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Before March 29th, 2007 Acenet's support turnaround time is exceptional, with timely and thoughtful answers to all my queries. They take the time to answer the most basic of techincal answers the average person might have. Keep the good work up.
Futronix (futronix.com.au)
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Before March 29th, 2007 The folks at ace-host are just the best. Very patient and helpful. Friendly the greatest customer service around.
Tina Moffitt (thechristianconnectionnetwork.com)
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Before March 29th, 2007 I am owner of a computer service & support company. And have been looking for that one good hosting service and found Ace-net. I was impressed with there service once I became a member. At first I was reluctant to sign up with them because of the low price thinking where's the scam? And after reading some customer reviews from other sites I became comfortable enough to sign up an agreement with the service offered. I have had to use their tech support asking ways to configure things and was impressed in the professionalism they conducted themselves in. If there was a problem with my hosting I was also notified by email about it and assured action is being taken to rectify the situation. Great price and an outstanding group of people to help you, what more do you really need? I will be renewing my contract again after this year is over. I'm impressed with service and will continue as a member. Thank you to everyone at ACE-NET
Altus Computers, Inc. (altuscomputers.com)
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Before March 29th, 2007 I had two different questions tonight (Chistmas night) and almost before I finished my question, one of the guys shot back a response and got me the answers that I needed. Other visits to your tech section have found similiar experience. Your people know what they're talking about, seem to truly care about customers, are responsive and therefore they are the main reason I keep renewing with Ace-Host.
Kevin Merrill (TheMerrills.net)
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Before March 29th, 2007 I have been using Acenet for the past two years and just recently renewed for another three years. Their professionalism and quality of service are unsurpassed and their rates are very fair and affordable. They have EXTENSIVE website tools for not only creating your website but also analyzing your traffic. But here is the icing on the cake... I called ... ... and was talking to a LIVE PERSON BEFORE THE SECOND RING!!!! Personable and extremely helpful, Sean anticipated everything I needed and had all my questions, changes, and account information handled within minutes. Excellent company with excellent personnel.
Steven T. Harpring (www.shwaterfowl.com)
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Before March 29th, 2007 I have dealt with many hoster and AceNet response time is the best. Their technical staff as courtious and efficient. They got my site going in almost as soon as I submit a ticket. I would give them a 5 out of 5 and refer them to any one. BTW, this is not the first time they were so responsive. In the past they have equally effective. Job well done
David Williams (www.webcics.com)
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Before March 29th, 2007 The entire staff at Acenet Inc. has continually provided me with outstanding sales and technical support. Recently, Acenet Inc. processed several account upgrade requests for me quickly and efficiency. In stead of selling me something I did not need, they found a no cost alternative that provided me with all the functionally I required. Requests are typically responded to within seconds or one to two minutes. They are customer focused and technically proficient professionals. Again, thanks for the outstanding support you have provided to tankmastergunner.com and justinellsworth.net.
Bruce Robere (tankmastergunner.com)
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