Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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Before March 29th, 2007 I have a very good and long experience with Ace-Host. There support is wonderful, the technical team is perfect, peoples are glad to help and to find better solutions to keep the servers up and running. I never had a good customer care as much as Ace Host is providing.
Mohammad Abbas (Alkarbalaeia.net)
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Before March 29th, 2007 I signed up with you because a friend told me that you gave good customer support. Well, "good" is hardly the word. It is fantastic. From my first inquiry up to the present moment, while they are ironing out the last few wrinkles, everything has been smooth, with clear and fast communication. My hat goes off to these guys. You've got a great team: Matt S., Jerald D, Brian D., Brian O., Jesse S., and Jeremy D., and whoever else worked on this. Give these guys a raise. They are your best advertisement.
Wallace Sheffey (umapati.net)
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Before March 29th, 2007 Your technical support team is the best - professional, dedicated, prompt, caring, helpful, and incredibly personable. I have never worked with a better group of people than the Ace-host's tech team. Their customer service is simply first-class.
Kimberly (kim-son.com)
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Before March 29th, 2007 I have established sites on everything from shared plans to machines in co-location centers. I have done everything from e-commerce to community sites to static display sites and blogs. I am returning to Ace-Host.net for my reseller needs for small to mid-size clients. Ace-Host.net has offered unparalleled dedication to customer service. They have taken the time to research some very esoteric e-commerce issues and have consistently followed up on support tickets. In my experience, 85% of the tech people out there don't know what they're doing. Specifically, in many other cases, it not uncommon to find yourself fighting with you server support when something goes down. Ace-Host.net is in the 15% of valued tech professionals that have an appropriate focus and know their craft. This gives me confidence as a reseller and webmaster.
Paperless Commerce, Inc. (paperlesscommerce.com)
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Before March 29th, 2007 Support is incredible. 24hrs online response, often within minutes, with straightforward answers. Loads of "built-in" scripts etc. and easy management. keep it up ACE!
barnz2k (www.barnz2k.com)
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Before March 29th, 2007 I just wanted to say, in particular, Ace-host's help line (person-person) is just fantastic - prompt and always helpful. Some of my clients use other hosts (some large, some small), and Ace-host, so far, if the best. Not the cheapest around, but given the 100% service of the server and the humans behind it well worth the extra cost to be sure things work.
Rob Truman (oztype.com)
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Before March 29th, 2007 These guys and gals ROCK! If you ever have had a problem, you won't for very LOoooooong at Ace-Host.Net. Their TECH SUPPORT is unrivaled. Keep up the GREAT job guys, and I guarantee you will get all of my future clients for Web hosting! -Sandy
Delta Micro (www.deltamicro.net)
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Before March 29th, 2007 I can't believe how incredibly helpful, and stable Acenet is. If there ever is a problem, you can submit a help request, and then, BAMM, a few minutes later, you get a VERY helpful response, and in just the time they said it would take. I can't believe I didn't find Acenet sooner!! Acenet really has there stuff down!! Price, speed, customer service, and reliability. I will be with Acenet for as long as I can!! Thanks guys!! Very Happy Customer!!
Robert (www.nottro.com)
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Before March 29th, 2007 Acenet ******* rules. I would STRONGLY encourage you to switch to them, as I'm sure you too will conclude with my aforementioned statement.
Hold True Recordings (www.HoldTrue.com)
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Before March 29th, 2007 Just grateful for fast, clear, and reliable help. Ace-host IS an ace!!
Herbert Moll (godsmercy.org)
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