Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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Before March 29th, 2007 The support from ACENET has been excellent in the 2 years I have been a client. Storage is good, but service is foremost in hosting a web site. There may be less expensive alternatives than ACENET, but they are penny wise and pound foolish if they do not provide good support. Recently I experienced a problem with my website and received a response that solved the problem with blazing speed and much appreicated civility. I recommend ACENET to my friends. Frankly, I normally do not do testimonials like this, but when service is good and people go out of their way to help, I like to acknowledge that!
Joan Huntley (bay-drop.com)
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Before March 29th, 2007 I was drawn here initially because of your extremely fast page-loading time. But I ended up being even more impressed with your service. Your guys were always there within minutes. And they stayed with the problem as long as it existed (or until I understood what I was doing wrong!). Other places SAY they offer 24/7 support...but it's like raising the dead to actually get ahold of someone. Yours is the most impressive online support system I've ever seen.
Chuck Brown (MadeMeLaugh.com)
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Before March 29th, 2007 The web interface setup by Ace for managing you website is very easy to use. But when I did need help I was blown away by the technical support I received. After submitting an online ticket, I switched back to my email software and had the complete answer to my problem. It was less than 5 minutes! I?m sure that won?t happen every time, they will have to take a nap and go to the restroom, but this was better then paid telephone support!
Randy Patterson (calvincrossing.com)
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Before March 29th, 2007 I have to say, Ace is the best hosting around. Anytime I have a problem they are quick to respond, and are very kind and very patient with me. I adore all the guys at the tech department. Even before I decided to go with them, they treated me like I was already part of their hosting. My suggestion is to go with these guys with all your hosting needs!
Debbie Riendeau (css-styling.com)
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Before March 29th, 2007 The NQHR has been with Acenet for years and never been disatisfied or left hanging. Weve only had one down time in all those years. We tried another company once that was less expensive but quickly realized our mistake and came running back. Acenet offers the best support around the clock as well as the best packages and upgrades so you can grow as you need and not waste alott of money on stuff you wont use. You just wont find better! Sincerely, T. Holdaway; Executive Director; National Quarter Horse Registry
National Quarter Horse Registry (nqhr.org)
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Before March 29th, 2007 I think the system you guys have is superior to many hosting company's out there. I want to thank you for the swift response to my query. Thanks, JM De Jesus; President Q2PR.
JM De Jesus (q2pr.com)
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Before March 29th, 2007 we are so greatful that we found acenet, being from africa, it is very difficult to buy any service thru the internet, let alone make payments because we dont use credit cards. many websites do not accept western union as a mode of payment because they are narrow minded by having in mind customers from developed countries, but with ace-net, hosting a website or any other internet service is so easy especially with their 24 hour online support where you get reliable and helpful answers instantly. please keep it up, you help the developing world keep up with global trends.
Jeff (emalawi.com)
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Before March 29th, 2007 Best price and service on the net!!!!!!!! Two and a half years of great service and a super price.
Brian Bailey (thesoulsharbor.org)
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Before March 29th, 2007 We are extremely impressed by the great support we got from Acenet. Whenever we have questions, small or big, we always get very quick response which surprised us many many times! The tech supporters are very knowledgeable, very patient even we asked some very simple questions. Many times we sent questions to the support at very late night, such as 11:00pm. But to our great pleasant surprise we received reply before we went to bed! This kind of service as far as we know is very rare in Michigan. We want to thank Acenet very much and we want to strongly recommend Acenet to everyone. It is not a fare tale and it is the great experience we have had with Acenet.
Ronnie Leighty (elecdesign.net)
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Before March 29th, 2007 We are extremely impressed by the great support we got from Acenet. Whenever we have questions, small or big, we always get very quick response which surprised us many many times! The tech supporters are very knowledgeable, very patient even we asked some very simple questions. Many times we sent questions to the support at very late night, such as 11:00pm. But to our great pleasant surprise we received reply before we went to bed! This kind of service as far as we know is very rare in Michigan. We want to thank Acenet very much and we want to strongly recommend Acenet to everyone. It is not a fare tale and it is the great experience we have had with Acenet.
Jiande Wu (dreamlandhouses.com)
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