Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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November 19th, 2007 Tech support is always quick and on the ball.
I've always received a quick and accurate answer, whether the problem was truely technical, or just a request for info. Ace-Net absolutely has the best tech support out of any hosting service I've ever used. Steve (steveabramo.com)
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November 14th, 2007 This morning every one of my sites went down due to "exceeded bandwidth". Thank GOD for Sales Manager - Nora Abdulla - she swept in and fixed my problem in minutes...
This could have been a compete disaster. Your expertise saved the day. This company has the best customer service I have ever seen! You have my business forever! Carey SWFL Webmaster (swflwebmaster.com)
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November 14th, 2007 Quite simply, Ace-Host.net is amazing. I have had dealings with both tech support and billing and in both departments I have experienced lightning fast, courteous, above-and-beyond, service. Nora Abdulla, in particular (Billing Dept.), deserves a promotion! Thanks Ace-Host!
Vincent LaRosa (www.thewanderingcompany.com)
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November 14th, 2007 Your company certainly matches and exceeds its claims for Customer Service. It is such a pleasure to deal with staff who are prompt, extremely effiecient, knowlegable, polite and FAST.
Thank you as always for 10 star support and service! Helge Schneemann (helgeschneemann.com)
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November 13th, 2007 I can only speak as I find, and this company has been nothing short of 100% in every way since I have been dealing with them, and that is for about 4 years now. I have recomended them to serveral people and use them to host company sites that I manage. The customer support is second to none and so quick. Well done to you all.
Mark Chapman (www.mark-r-chapman.co.uk)
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November 12th, 2007 Yesterday I struggled mightily to install a php chat on my website with you , alas to no avail. I submitted ticket after ticket ending up more confused than ever. Then today in one final act of desperation I once again asked for help and Brian Oates was so kind and so wonderful and solved the problem for me.
I know the object here is for us webmasters to learn how to navigate all of this but if you aren't savvy in using html and php it can be a very frutrating experience. I very much appreciate the time, effort and consideration. Marsha Marsha Walker (lambkinwalterslavender)
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November 11th, 2007 Acehost has been consistent in providing us with the best rates, up-time, and customer service since we bagan using them in 2006. I refer them to any client looking for a good, reliable hosting service.
Surfside Graphics (Surfsidegraphics.com)
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November 11th, 2007 After doing a lot of research I chose Ace-Host because they offered the most features for the price. I haven't found any one else that comes close. And on top of that they have excellent customer service. I always get an answer to any problem very quickly, no matter what time it is.
JM Gustafson (www.worldtreesoftware.com)
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November 9th, 2007 I have been with a number of hosting companies over the years, and HANDS DOWN ACENET IS THE BEST. I was at the end of my rope with my last hosting company. I was having problems and all I could get was form letters from their support team. And it took them hours or days to get back to me. ACENET support is the best I have ever dealt with. Knowledgeable, personable, helpful, quick and responsive. My site is up and running on my new ACENET server - Wow - I am blown away! I am moving all my sites over to ACENET and you should too!
Jason Johnston (www.revolutionaudio.ca)
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November 8th, 2007 I have never experienced this degree of service anywhere else. And I use the words "never" and "anywhere" consciously and purposely. Always very fast and helpful answers. How do they do it?
Henrik Kaalund (kaalund.net)
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