A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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December 28th, 2007 Support is wonderful- They are great at understanding computer illerate people like me and getting the problem handled. Thank you
Pat Gallina (FGOParties.com)
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December 28th, 2007 Superb support & professionalism. One of the best hosts I've been working with for years. Almost always support tickets are replied to in less than 15 minutes. Outstanding solutions with very efficient prices.
-Issam Issam Mikdashi (dj-amadeus.com)
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December 28th, 2007 Always with timely responses that are most often very helpful. Willingness to work with you to resolve any issues related or not to your account. Very pleased customer.
Thanks ACE Brotherhood of Aggnoy - gaming clan (clanboa.com)
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December 27th, 2007 Thank you for answering my question promptly and clearly...within minutes of submission. So many times I have had to wait hours or even days for a response from other companies.
Thank you again! Celestial Design Interiors (CelestialDesignInteriors.com)
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December 26th, 2007 Four years and running, ace-host has been the most dependable and feature rich host I have ever used. Absolutely unbeatable tech support! Very responsive and always helpful. The service has been so impressive that I have referred all of my clients and many friends to ace-host over the years. You have a valued customer for life!
Peter Hanneman (secure-cube.net)
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December 22nd, 2007 I lost my password but Ace Net helped me as fast as my email could collect their response. Zip-Bang there's the new password for my account. These guys are great.
John A May (KC2DVX.com)
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December 21st, 2007 Great service is hard to come by now a days. I rarely find a service provider that gives fast and knowledgeable service. Ace-host has provided both. They answer all my questions almost immediately and they have given me great confidence in their ability to execute. Keep up the good work.
sanrio-carson.com (sanrio-carson.com)
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December 19th, 2007 I have had a number of domains with ace-host since 2004, some temporary, most permanent. The bundled services and ease of management are superb. Having worked with dozens of vendors through the years, Ace-host is unequalled. Their tech support and sales service are fast and professional. I have never had a bad experience with any of their highly committed personnel.
Cheers! Andy Wilson (multiple domains)
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December 18th, 2007 I build information management systems and do data analysis. I have been working with Ace-Host.net for a few years now and its hard to find the same value from any of their competition. Over time I have migrated all my important domains over to Ace-Host. For the last six months there have been zero problems and I have been watching them like a hawk via monitoring services. Believe me, its no trivial thing to find service like Ace-Host has.
Jason Pelish (bocaDB.com)
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December 17th, 2007 I recent acquired my second domain/webhosting, again with AceNet, and I would recommend them to everyone. I had never owned a website, nor did I understand the CPanel, yet their patient, speedy replies have taught me so much! Their new CPanel is loaded with helpful software, and the latest programs. Of course, I had to put in a support ticket asking what happened to CPanel, and Help!!! 3 minutes later, they had replied and were on their way to helping me.
Thank you, Support, you are the best! Lin Harris (http://www.ty4freedom.com)
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