Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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February 6th, 2008 I've dealt with a lot of hosting companies over the years and not only is the support, in my opinion, one of the most knowledgeable and responsive I've ever run across, but they're also friendly and will try to help you resolve any problem you throw at them.
The sales team is also very responsive and willing to work with you in a variety of ways. In terms of server performance and availability, I have been extremely happy and I put Ace-Host's name out anywhere I can around the net. I don't get the lag or the problems from this host that I've seen on other sites. It just doesn't happen. Communication is also excellent from all levels here. Downtime, though rare, is always communicated and they've been very honest about everything. Honestly, you just can't ask for more from these guys. Lake Effect Web Solutions (whproductions.com)
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February 5th, 2008 if you looking for maximum performance, maximum support, and cheapest prices, then go to Acenet's.
Waleed Fathalla (waseet-realestate.com)
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February 5th, 2008 I have been with Acenet just over a year, but I have dealt with other hosts who have never been as supportive or great to work with as all the staff here at Acenet.
I have never had any down times that have lasted for hours or days like I had with others. I highly recommend Acenet to everyone I talk to. Wonderful people and a wonderful hosting company! Cathy Epperson (Country Crafts n Design)
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February 3rd, 2008 I have used Acenet Hosting for almost three years now. I am not an experianced webmaster but self taught. I have rebuilt my site from scratch several times and tried new products. One time I installed a postage calculator on my site an tried everything to get it to work on their server. Their techs were the best I have ever worked with. Very knowledgeful and helpful. we worked together several hours. It was the software that I ppurchased that was wrong for the server. not their problem but mine. This is the best company I have ever been with. You get more options and services here than anywhere else. I plan to be a customer for a long time and I tell everyone about them. As far as I am concerned there is not another company out there that provides there customers 100% satisfaction. Thanks ACENET keep up the good work Bob & Debbie Burks Lincoln Nebraska
Bob Burks (cookbooksandcollectibles.com)
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February 1st, 2008 Ace-Host has been a great company to host my son's website.
haneef s. (jaeden.net)
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February 1st, 2008 Ace-Net support has always been a top-knotch resource; they were knowledgeable, quick in response, and willing to go the extra mile.
Wayne Newman (freelanceyourproject.com)
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February 1st, 2008 This is a great hosting company. I have been with them for years and each time I have a issue (which is far and in between) the response from tech support is excellent, fast and resolves issues in minutes.
If you are looking for a hosting company, you will get your best support from Ace-Host Dick Lenahan (1netweb.com)
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January 31st, 2008 Two days ago I experienced difficulties accessing my e-mail. Though it took various tickets to solve the problem, in each instance tickets were responded to within three minutes. I appreciated the responsiveness of the support team.
Thank you gentlemen. Well done. R. J. Bocanegra 31 January 2008 Loewensrein Corporation (loewensteincorporation.com)
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January 29th, 2008 Hello to anyone considering hosting, becoming a reseller, or getting a dedicated server;
I am very impressed with Ace-Host and their far above average customer relations. Their response times to answer sales and support issues is fantastic. I dealing with them for over 4 years now I have never waited over 15 minutes for a ticket to be responded to. If it is an issue that is going to take more time they at least send back a response stating what they are doing. After trying to use 3 other providers, I started with Ace-Host as a reseller, and then went to a Virtual Domain Server and now I am on a Dedicated Server. The level of service has been the same for every level. Excellent, and far exceeding the normal scope that support should have to entail!!! Not only is the support and service top of the line the equipment that they use is the top of the line as well. Their equipment is very fast and their multiple backbones are extremely reliable and fail-safe. I can only say that if you are considering becoming a website hosting company you should look no further because this is the BEST that the industry has to offer!! Thank you!! :-) Bob Eddy Robert (Bob) Eddy (www.ahostco.com)
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January 29th, 2008 I have been a happy client of Acenet for the last 3 years and feel it is time I gave them the recognition they deserve.
Not only have the support team offered support above and beyond the remit of their SLA but have also conducted them selves in both a professional and efficient manor. I have found them to be friendly and quick to responded to my calls for support. They are set aside by their immediate acceptance of my problems as their own. I salute your service team and support desk and can only hope that others in the industry follow your lead in customer care and service. Kind regards Michael Allen ICT Director Wasp Internet Services Michael Allen - WASP Internet Services (www.waspinternet.com)
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