A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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February 19th, 2008 I hosted a few domains with Ace-Host.Net going on 3+ years and found them to be very responsive and customer centered. I've also hosted other sites with larger more expensive providers. I have found Ace-Host.Net to be head and shoulders above them in terms in quality and flexibility with customer needs. I'm switching them other over to Ace-Host.Net when they run out because of cost and quality of service.
John Attwood (CAPN.INFO)
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February 16th, 2008 Ace-host.net is a fantastic hosting service. Not only are their rates reasonable but their technical support is outstanding. I almost always get a response to a question in less than 5 minutes and it is clear that they are extremely knowledgeable about the inner workings of the programs that run the website.
David Wheeler (RelaxNow.Org)
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February 16th, 2008 Best Tech support by far, patient with every question I asked, literally walking me through every step, their tech support makes their hosting worth 2 to 3 times what they charge....but don't tell them I said so, lol
David Akins (Elite Saver Magazine.Com)
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February 14th, 2008 The best hosting service we experience ever; great performance and over all a very reliable and fast response technical support.
Haythum A Osman, Soft Plus Limited (www.softplusltd.com)
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February 9th, 2008 This is by far the best and fastest tech support that I have been involved with. The turn-around on resolving issues is unbelievable. The quality of the support is very professional and to the point.
renwick Hopkins (bestdigitalmemories.com)
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February 9th, 2008 Best service around !! Have been with them over 3 years and never a hitch! Space and bandwidth is great
robert warner (hhcwv.com)
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February 9th, 2008 I had a problem with my website today. I wrote an email to support, and literally within 1 minute I got a response, the problem was fixed and my site is back up. Thanks for the quick service from Sean Malen.
-Mike Mike Boncaldo (www.mikeboncaldo.com)
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February 8th, 2008 oI deleted all my information and all systemfiles at my web site. I got contact with "help desk" and told them about my problem. Belive it or not, but it took only some minutes and the problem was over. They helped me right away.
Thank you, support team! Erik Sanders (http:fotj.org)
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February 7th, 2008 You guys are fast, friendly, and talented. I don't understand what I was doing wrong with the password reset function, but it doesn't matter - I've got you a few clicks away.
Darrell, my sincere thanks for the great service. Leonard Leonard Brooks (www.brooksquarterhorses.com)
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February 6th, 2008 I have been using ace-host for several years now. I can't honestly remember having down time at all. Their customer service has been second to none. Response times for technical questions/issues have been excellent. I am a very happy customer.
Steven Smith (bereanrecords.com)
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