Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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May 31st, 2008 I recently had a problem where a hacker trashed my web site and Ace-host had to remove all my content. Of course I was aghast when I realized that hundreds of hours of content development was gone. Turned out a hacker somehow accessed my account and used it illegally. Respectfully Ace-host backed up my web site and THEN removed all the content to comply with National Security Administration rules.
Ace host helped me find the problem and when I couldn't fix it, they again helped me. Then with the task of restoring over 6000 documents only they AGAIN helped and had the web site up again in minutes. Ace-host.net helped me at least 11 times during this day and managed to get my web content back online in less than 2 hours after I discovered it had been taken offline. I want to specially thank Andy Belleba, Sean Malen, and Matthew Spahr who were more than helpful, they were respectful and I felt very much at ease receiving their help. Norm D aamo.info Norm Davis (aamo.info, aainfo.org)
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May 30th, 2008 My server rocks!
I am a webmaster/php application engineer and have several websites hosted here. Acenet has been nothing but helpful and superb when it comes to service and performance in maintaining operable websites. The tech support team amazes me with their willingness to complete a troubleshooting task to ensure i am happy. I have tried other hosts before, including Go Daddy, and a couple others, but nothing compares to Acenet. They regularly update their servers, and transfer your files for you to the new computers when they upgrade. Your data is rock solid and backed up securely and regularly. I vouch for this company full heartedly. http://w3b3volutions.com - My web developing company http://wolfdogg.org - My hobby http://soldierlink.com - a noble idea that has never taken off http://inuitspace.com - another noble idea yet to see its fate W3b3volutions.com (w3b3volutions.com)
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May 30th, 2008 The assistance I received in moving my site to Ace-Host was unbelievable. I wanna tell ya.... I'm not only impressed with the speed of the forum, but also with the speed of tech support's response time whenever I have a question. You wouldn't believe all the work that the tech support has done for us withing the last few days. I'm both impressed and pleased as all heck. No matter how minor or major my issues, they have pleasantly taken care of them and in a most expediant fashion.
Thanks goes out to all of the Techs that have assisted me! Tony Diaz (m14tfl.com)
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May 30th, 2008 I have been a custumer of ace-host for thelast years, and I am very satified with the service, prices and the packets they offer!
I have already sent them a lot of other custumers, and will continue with that. -Kolbein Kolbein Johnsen (www.bj3000.com)
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May 29th, 2008 Accidentally yesterday I erased the whole public_html of ipublica.com, 4.1 Gigabyte of stuff. Today your morning support team, with Ryan King, Matthew Spahr and Darrel Belleba, and colleagues, did excellent work to restore the whole content, virtually on the point of the i, from a backup dating two days back. This is the best hosting support I've got in 12 years of hosting with five different providers. Your hosting services stand out primarily through the outstanding and extremely fast support you give, while you could offer additional hosting packages such as CMS-based blog hosting. Your support is perhaps the best in the industry in the United States. Thanks very much for all!
Dr. Peter Fritz Walter Sirius-C Media Galaxy LLC Peter Fritz Walter (Sirius-C Media Galaxy LLC) (ipublica.com)
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May 28th, 2008 Ryan King can write the book on web for dummies. The personal call, though not a usual service, was what I needed to get me through. Thank you for personalizing for me Acenet/Paul.
Glenn Harrell (wesleyaudio.com)
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May 27th, 2008 I have been with Ace Host for 4 years now and can't think of a bad thing to say, if I have a problem I can contact Support and get quick response. I'm a reseller, and have 8 clients I host sites for, I've yet to have a complaint or problem. Ace your aces in my book.
All the equipment and services Ace Host supplies are perfect. And the price is the cheapest I seen any where. The quality of service is the best. Thanks Ace-Host you keep me in business. Jones Computer Service (www.jonescomputer.net)
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May 26th, 2008 No matter how silly the issue seems, Sean always indulges and make things work. He is one of the reasons I remain a customer.
Marsha Walker (www.theladymarsha1.com)
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May 24th, 2008 Awsome.... The best costumer service i have ever had for technical problems or questions.
David Witmer (fiha.info)
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May 23rd, 2008 It's amazing company from everywhere. I never seen such company support there client as they do. I will never think to move to another they are the best hosting company ever I delt with.
Thanks for all stuff one by one and especially Brian. God Bless U All. Yasin Hirakee Yasin Hirakee (hirakee.com)
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