Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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May 13th, 2008 Wow... the tech support was incredible and FAST.
They help me through all the problem and got it fix right away, the services are awesome. If you looking for a hosting service ace-host is the one. Eric dirtbuddys.com Dirt Buddy's Clearance Center (dirtbuddys.com)
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May 13th, 2008 I have used a number of hosting companys over the last 7 years , but none as good as AceNet.
They are just great and I have been here for 2 years with great service. none better. jimmy Jimmy Carden (jimmyssafeharbor.com)
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May 12th, 2008 Wow, I am very impressed with the level and speed of support. Within 5 minutes, problem solved. Thank you Jeremy.
Kou Her (www.hmongcmamen.org)
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May 11th, 2008 I've been using Acenet for 2 years and have every intention of continuing with their service when my current contract expires. The service is dependable, their response to questions or concerns is immediate, the cost is very competitive, and there is simply no reason to look elsewhere. Acenet has it all.
Scott Nehring (milwmoon.com)
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May 6th, 2008 When ever I have had a problem, usually self-inflicted, my query to support has brought me a rapid and easily understandable solution. I will continue to use Acenet as my hosting company for as long as I have sites.
Bob Kaufman (firephoto-fla.com)
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May 5th, 2008 As the owner of a company that promotes women's empowerment, I was mortified when I received a call today from a potential client who had gone to our website. We had been hijacked and she was redirected to a porn site. I contacted Ace-host.net and within 10 minutes the site was back to normal. Exceptional customer service. I'm am very impressed! Thank you Brian Roberson for your assistance!
Kathryn Severns Avery (www.tiaratraining.com)
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May 5th, 2008 I ran a number of hosted sites from overseas for 2.5 years. I couldn't call someone and most of the time I was twelve hours out from the U.S. Which meant 2 or 3 pm for me meant 2 or 3 in the morning for Ace-Host.
No matter what the issue was they came through everytime. If there were mistakes they acknowledged them and they were corrected quickly as possible. When the new boss came he moved most of our stuff over to another hosting company that he found by querying "top ten hosting companies". Needless to say I'm not there anymore but I'm still using Ace-Host. Here are a few issue's I had with the other "top ten hosting companies" 1.) Misunderstanding of problem because of poor front line response. 2.) Made execuses why they coudn't fix the problem after identification usually me doing the footwork. 3.) Unacceptable response time to finally resolve problem after a series of emails. With Ace-Host you can put a big red line through 1,2 and 3. I've never experienced this with Ace-Host. It's not that I've never been told no by Ace-Host I have. They know clearly what they can and cannot do. If they can fix it they usually do so very quickly. If it's out of the realm of what they can support they also tell you that too. So your not left waiting to get a definitive answer which is another reason I recommend Ace-Host. Thank you Ace-Host for 5 years of excellent service. John Attwood John Attwood (e-nomad.org)
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May 3rd, 2008 Ace-Host.net has gone beyond the norm. Not only are the new Servers great, but the tech support is the greatest.
Thanks, Roger Roger Martin (assuredphotos.biz)
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May 3rd, 2008 For nearly two years I have used ace-host.net and nothing has gone wrong. Then a problem occurred that I did not know how to handle. I contacted the support team and ten minutes later the problem was solved. That's it. This may not be the best testimonial they ever get, but it ranks as some of the best service I have ever had.
Alan. Alan WP Thomson (nichayas.com)
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April 29th, 2008 Great Site and support, I have not had any problems whatsoever, Very Reliable and the few questions I have had were answered promptly and completely by staff !
Thanks, Chuck Chuck Vonk (www.scubaru.com)
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