Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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April 22nd, 2008 For the three years I've been with Ace-Host I have had excellent responce from submitting tickets and there has been very little down time. My thanks to the whole group and Ace-Host gets my full recommendation.
Ron Sellers (sellers-web.com)
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April 22nd, 2008 Despite my lack of knowledge with coding Ace-host has helped me many times. By far the best part of their company is their customer service. When I have troubles at 12:00 midnight, Ace-host is online ready to help me within minutes.
Nathan Cheerios (http://www.flashindustries.com)
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April 20th, 2008 I know Ace-Host Technicians will solve my problem in a few minutes. So I may sleep after reporting my problem without checking the result.
Thanks for your quick replies and incrediable solutions. regards. Sait Karalar (sanalhost.com)
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April 20th, 2008 I been a customer since 2005, and their tech support are been an A++ excellent. Coming from a technical background also that is what a customer wants if they have issue. You guys rock! Keep up the good work. Thanks to Sean, Matthew and Duane that always take care of my issues.
Bobby (togonon.net)
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April 20th, 2008 Acenet Team is prompt with their reply's as always. We are with ACENET for sometime now. When it comes to uptimes of services, they are just excellent. Try it for yourself to find the differences.
Thank you Kindly, Rajarshi Adhikary President, Planet One International Japan www.planetoneinternational.com Planet One International Japan (www.planetoneinternational.com)
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April 18th, 2008 Thank you for a quick response and determination of the problem I was having with downloads from our web site.
Charles H Pearsall (restoringamericanetwork.net)
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April 18th, 2008 This has been the most relaxed and pleasent experience I've had working with web hosting. They always have the right answer and answer right away. Thank you and my company thanks you.
Bill Hewitt (navitekgroup.com)
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April 17th, 2008 I have been a customer for 4 years now .. From day 1 the support and the billing staff have been nothing but helpful even in the middle of the night. I have had all sorts of questions big and small and each time they get answered by friendly staff. The hosting plans are top notch the service is great and all in all its the best webhost anyone could ask for..
Steve Tanner (Mucho-destructo.com)
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April 17th, 2008 Our company has a reseller account since about 3.5 years now and of course we often had to ask a ticket for support.
It's impressive how fast these people work and what is even more impressive, is that they stay polite and genteel, even with impatient people like I am once in a while. Chapeau bas! as we say in our country. Harry Roes - Resellers CV (resellerscv.com)
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April 16th, 2008 I have been with AceHost for about three and a half years now and they are just awesome. I have tried looking for other hosts even while being hosted, but I always end up coming back because I know that I can get reliable service here. Customer and server side service. The staff is punctual, articulate and so nice to get along with when there is an issue that needs to get ironed out.
They were a little hard to contact VIA phone because of the time zone differences, but once I got a hold of them, boy were they helpful. They are even better via their help ticket forums. I love AceHost and I quite frankly, don't think there's another provider as awesome as AceHost is. Kathryn Malhiot (http://www.eiffel-hart.net)
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