Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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February 5th, 2009 This company is simply has the best service i have ever seen. Better than most phone live support. Email support normally aggravates people, but their support will amaze you.
Renwick Hopkins (www.bestdigitalmemories.com)
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February 5th, 2009 This company is no joke...the best tech support I have ever encountered in any business.
crystal studios (crystalstudios.net)
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February 3rd, 2009 We have been with AceNet for over 4 years and both the technical support and service has been quick and outstanding. We are very satisfied customers!
The quality and quick response from AceNet technicans in regards to any of our inquiries or problems has been amazing. Thank you for looking out for your customers and the quality service that your provide. AceNet goes over the top of any of the hosting providers that are out there. We recommend "AceNet Inc" to any one looking for web hosting and other web solutions because of the outstanding technical support and service we have received over the years! Restore 2 New staff (www.restore2new.com)
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February 1st, 2009 I have never been let down by ace-host. It takes just 5 minutes maximum to get a reply from them be it technical or commercial. I don't think that any other company gives you such good response. My next domain uaeaeroclubs.com will be hosted with them for sure no doubt about it.
John Thomas (uaeflyingclubs.com)
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January 31st, 2009 I was having trouble getting some emails, and after a week of fighting with Ebay, I contacted Acenet, and within an hour my emails were coming through. Ebay never changes, but Acenet worked around the problem with their emails ! Great tech staff !!!
Sandy Quartermain (www.oldtoys.ca)
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January 30th, 2009 I never cease to be amazed at the speed in which my support requests are met. George responded to my question in THREE minutes and a follow-up in 2. Polite, to the point, accurate....this is truly the epitome of customer service!!!
Jeff Frakes, Ph.D. (www.performinn.com)
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January 25th, 2009 These guys are real pros. My lack of knowledge is always getting things screwed up, but these guys are always right behind me cheerfully cleaning up my mess.
Mike Long ()
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January 25th, 2009 Let me start off with I have been with Ace-Host.Net over a year or more and I have expierenced very little to almost no down time, and in my business this is important because we are an online radio station. When contacting support I get answers almost instantly and if they do not know the answer themselves (the first person to answer my support request) they will not rest until they have found someone that does know the answer.
I have also had several interactions with billing and they are as effecient as support with reply's in a timely manor and are willing to help in anyway they can to make sure that the customer expierence is as it should be execelent everytime. So in short my hats of to all the fine people that work for Ace-Host.Net be it billing or support. In my book you guys are ACES Thanks Ray Chest Super Country Hits.Com Internet Radio (www.supercountryhits.com)
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January 25th, 2009 Any time I have any problem with my site no matter how miniscule or obtuse, the technician is always rapid, knowledgeable, competant, and gets the problem fixed in no time. I've recommended this hosting service to everyone interested in starting a web page primarily because of the outstanding technical support and service I have recieved over the years.
Chuck Marshall (mysciencekit.com)
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January 23rd, 2009 The support that I receive from ACENET,INC is better than most live support systems. Response time is scary fast. I most always get a very good answer to my concerns
Renwick Hopkins (bestdigitalmemories.com)
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