Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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February 26th, 2009 I have many domains registered with you and everytime Ive had an issue , your staff has been top notch and very fast. They are the best staff I have come across. Keep up the good work. I would recommend them to everbody.
Charles Pappas (neasset.com)
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February 23rd, 2009 Well, i have several sites on different hosting services, but i must say that no one is as FFE (friendly, fast and efficient!)as you guys!
Thanks a million for all that great assistance! Bob Bob Trillo (zutnas.net)
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February 23rd, 2009 The Acenet support is excellent, and response times very fast, especially considering that US time is several hours behind our UK time.
Also the web hosting is great value for money, with just about everything we need included in the annual cost - unlike some UK ISP's who charge extra for just about everthing. Peter Peter Hartill (hartec.co.uk)
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February 17th, 2009 Thank you to Acenet for their outstanding customer service and technical support. I have been with Acenet for over 5 years and they continue to help us as we grow!
Pulse Inc. (pulse.ca)
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February 14th, 2009 Hello to all considering a business relation with Acenet Inc.
I have had my site hosted with this company for almost three years. I have to admit when I first signed up I was in total amazement as to how efficient the support staff was with all my minor issues that came up. I never waited more than a few minutes for a response or solution. Today is no different. I had a couple questions and it was what seemed like less than one minute that I had a reply and solution. If you are looking for outstanding customer service here is where you want to be. If you are looking for reliable service and up-time, this is where you need to be. I absolutely love the fact I get customer service I deserve as well as try to give for my own clients. Thank you all very very much. Sincerely, a truly satisfied customer Eric Hendrix Ft. Wayne, Indiana Eric Hendrix (Gamers-Gate,net)
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February 13th, 2009 Support like this is unheard of these days. I've been with Acenet for 3 years and support has always been fast, helpful, and friendly. They never disappoint. Why would I want to go anywhere else? Keep up the great work.
Brian Gano (get-awayworld.com)
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February 13th, 2009 Acenet's tech support is second to none. If Andy can't help you he will consult Warren, then when he gets stumped he activates Matthew Spahr, who by the way is a star. lol. couldn't help myself.
They fix all my problems especially the tricky ones like setting up formmail scripts etc. Cheers guys. Thanks for you help over the years. David. David (wysiwug.com)
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February 11th, 2009 Twice this week ace-net intervened and stopped the hacking abuse on our website. The tech support to get everything sorted out was remarkable.
I've dealt with tech support folks for decades in every conceivable situation and ace-net is head and shoulders above all comers, software companies, ad infinitum. Our many years and several web sites are more than pleased with every aspect of our hosting company, ace-net. Norm Davis (aamo.info)
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February 11th, 2009 Kyle and Nora were extremely help and very professional in the way they handled my latest questions. It is the level of customer service that keeps me a customer with Acenet.
Marsha Walker (theladymarsha1.com)
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February 6th, 2009 You guys are so impressive. I certainly did not expect my low priority Tech Support Ticket would get anyone's attention for a day or two. But I have already heard from you. It's nothing short of amazing. I'm so glad I have Ace-Net, it leaves all the computer stuff in the hands of the pros. So I can focus on what I do best, creating great gifts!
Renee M Kauffman (goodwoodgifts.net)
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