Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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September 18th, 2009 I was trying to set up an affiliate program and running into an issue I ended up deleting my main data base!!
My website stopped working I found out as one of my customers could not send me any money. I put in an urgent support ticket and it was all back up and running within 30 minutes. brilliant. Well done guys. John Headifen (www.healthrecoverysystems.co.nz)
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September 18th, 2009 I think I have been with acenet from the very start including the period when they got bad press. Personally I found the Tech support to be very good and over the last few years quite excellent with super fast responce times as stated by others here and very helpful advice/assistance.
Best regards Brandt Brandt Squires (udonclassifieds.com)
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September 15th, 2009 To everyone at "ace-host.net",
These past days, I emailed many times to the technical support for specifics needs, perl path, cgi scripts, cron job and so. All the technicians surprised me by their fast replies in less than 5 mn (yes FIVE) each time and let me tell you that I really appreciate it. Thanks to you, I've been working to my website without interruption. I must say that you are very professionnal and I'm pleased to have my website host by you. I wish you the best. cordially Patrick ps: excuse my english, as you could guess that I'm French. tabountchikoff (www.tabway.com)
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September 10th, 2009 I love your answears, you always give me the solutions for my problems, and step by step i manage to learn. You are very quick and efficent!! thank you
Carmen Castanyer (www.carmesine.com)
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September 10th, 2009 I recently had a break-in and once I noticed, I submitted an emergency ticket. Warren (the support guy) was just stellar! He went through my site and checked for vulnerabilities and guided me through patching the site up to make it secure! Everything in terms of acenet support I was used to and expected. Awesome guys! Thanks for your help Warren!
Chris Christian Seitz (christianseitz.com)
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September 9th, 2009 I have been with Acenet for 4 years and I have had my share of problems with my shopping cart. Acenet tach service is one of the best that I have ever worked with. Day or Night they are their 24-7. Acenet tech's have saved us 100's of entry hours in inventory. As always the service I receive from ace-net it the best. Thats why I will always be one of their customes and I always try to get my friends to make the change Thanks Bob & Debbie Burks one of your little web sites in the world
Robert Burks (cookbooksandcollectibles.com)
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September 5th, 2009 I have been with Ace since 2004. They offer amazing quality in service and support.
Over the years I have never had any problems with the hosting service. And when I had questions the support team answered them quick, extensively and correct. Keep up the good work guys! Rein Groot (www.bloggingsuckz.com)
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September 1st, 2009 Excellent service from the support team. Nora Abdullah deal with our issues professionally in a proactive manner.Anticipating our needs before we even stated them. Indeed an excellent team. Thanks.
Environmental & Quality Solutions (globalqualitynetwork.com)
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September 1st, 2009 I've been with ACENET since 2004 and I have to say this is the best service out there for the service as well as price. They use Linux based servers which is what the real designers such as myself use, monitor their server.
In business there is no time for downtime and there's no place for jammed up traffic like some other cheaper hosting programs who jam all of their websites on one server. Price isn't always everything and saving 5 dollars here can cost you hundreds of dollars many times over I've worked on the internet such 1992 when the internet wasn't even a household word and I know what works and what doesn't. ACENET works and you want to your business to work then I'd suggest using ACENET. Don't screw your business by accepting anything less than the best. Melvin Goodrum (http://www.caliberfitness.com)
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August 28th, 2009 After spending over an hour trying to figure out why my java script file would not work, I submitted a ticket. Sean Malen was very helpful and he got the problem identified within minutes. Thanks Sean for all your help. I can't believe I spent over an hour before writing to tech support. I'll know better next time.
Cory Carrier (creativedaredevils.com)
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