Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
... 26 ... |
July 25th, 2009 A HUGE thanks go out to the acenet team for truly being second to none!
Elite service and fantastic products!!! THANK YOU! Luke Bowman (www.hearnoevil.co.nz)
|
July 23rd, 2009 Fortunately or unfortunately I have only had to contact tech support a couple of times in 4 years. Each time they were great, "talked me through" things I didn't understand and always responded quickly to the "tickets". It is so easy to work with them,I plan on staying a customer for a long time.
Carl Weinstein (emscc.org)
|
July 20th, 2009 Acenet has made our day to day business activities much easier. In our country Malawi, we have serious forex shortages and as in most African countries, no visa/master card facilities to pay for services online.
Acenet not only accepts Western Union payment mode but also serves us with atmost speed. This service makes us deliver our services on time and help us beat deadlines. Wew are greatful and glad we found Acenet. To all those sales people at Acenet we say keep up the wonderful customercare. Star Media Malawi (tambala.net)
|
July 18th, 2009 I love ACENET, I have been a customer for 3 years.
Don Jr (duetcustomdesigns.com)
|
July 16th, 2009 I have been using Acenet's services for the past 4 years now and vouch that their hosting and service is nothing less than 6 SIGMA !
I am extremely happy and proud to be using such an efficient company's services. All my friends who have started their ventures, are using Acenet ! Kudos guys. Santhosh Trio Technologies & Quality Med Solutions (trio-techno.com and qmed-sol.com)
|
July 15th, 2009 Never-ending patience is an understatement! I have dealt with many companies in the past, and I must say that Acenet are absolutely second to none. Their response time to support enquiries always amaze me - thank you and keep up the fantastic service, I couldn't recommend you more!
Kirsty Ferguson (fergusonpublications.co.uk)
|
July 12th, 2009 I have used Acenet websites for over 6 years now and have been pleased with their performance and their speedy customer service.
larry morgan (fubar-merciless.com)
|
July 10th, 2009 A few years ago I have had a resellers account from Acenet, Inc.
Due to circumstances (I got a stroke) I had to stop with the web hosting activities. Fortunately the good ghosts were well disposed to me and now I can start again. What impressed me at that time was the incredible speed by which the support departments replied if I had a problem. Therefore, for me, finding the best reseller hosting provider was no question. Today I opened a new reseller account and, if possible, I was even more impressed than at that time. I have a lot of experience with help-desks and support departments but I am absolutely sure that no one can beat Acenet, be it the presales, after-sales, or technical departments. Chapeau!! Harry Roes Belgium - Europe Harry Roes (webinternetproviders.com)
|
July 10th, 2009 Acenet is the best ever hosting service provider I've ever used. Choices are clear and technical support is fantastic. I've recommended a few mates to sign up as well.
Rick Xu (rickxu.com)
|
July 8th, 2009 I really don't know where to start because every aspect of AceNet is spectacular. This is what I do know: discussions about "uptime" or "downtime" or speed or all that technical stuff are a non-issue. It does all that and more. But the shining star is tech support. These folks are the most amazing group of customer service people I've ever seen. They help with issues within moments, 24/7 and are willing to put up with us "non-tech" customers questions. They go beyond the scope of just supporting the function of hosting support and help with all aspects of web support...not because they have to, but because they are committed to customer relations excellent.
I feel bad for other companies that have "on-line tech support" because I judge them by AceNet standards and they never live up to these guys. Kudos to AceNet and the next time business takes me through where their call center is located, I'm stopping in because this I fell like everyone is like a friend and that deserves a handshake! Tom Frazee Tom Frazee / Admagination (www.admaginationstudios.com)
|
... 26 ... |
