A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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November 25th, 2009 I have been using Acenet's services for 4 years at least.
they have a great support team. Jihad Safa (PHP-PiPE.net)
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November 23rd, 2009 Ace net is, without question, the company who can write the bylaws on web hosting..You are the rock of which all hosts should stand by. Leader of Hosting services, support, and peace of ming for all businesses, small or large. Corporations can be assured of security and small companies can attest to the feel of the corporate power. Thank you for being first 24/7....I recommend Ace net to all who ask, without regard....
Driversafetypro (www.Driversafetypro.com)
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November 19th, 2009 Thank you for your prompt and clear response to my billing question. All confusions were cleared up and made it easy for me to complete my renewal. I have been very satisfied with all the tech support that I have received over the past three years.
Corky Heeb (Sugar-n-Such.us)
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November 16th, 2009 I simply love the support at ace-host. Not only are the tech people courteous, but they are also timely and quick to respond and do their best to help. Brian Dial at tech support went even over and beyond what my question was and really really helped.
thank you Brian for all your hard work and for everyone at ace-host. Love you guys!! Marlyn (mengos.net)
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November 15th, 2009 Brilliant support. As always. I sometimes show my friends at the office that a ticket logged with Acenet support can be replied to and resolved faster than telephone support call can even be answered from other companies. Go Acenet!
The support is always bulletproof. I have yet to break something they cannot fix. Thats why I am staying with Acenet for the next 20 years, guaranteed. Andrew Biebuyck Andrew Biebuyck (onlineandrew.com)
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November 15th, 2009 The support I get from Acenet is always fast and accurate. Every one I have ever worked with is extremely knowledgeable and friendly.
They are a great company to to have on my team. Apple Mortgage (appleloans.com)
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November 14th, 2009 Acenet has provided my business with well needed support. Their response is very quick and I must say I am very plaesed over-all.
Mario Jackson (snipsnapshopping.com)
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November 11th, 2009 Had an error, contacted tech support, 10 minutes later - Warren Weeder (Technician) solved it.
THAT'S what I call tech support!!! You guys are the best!!!! Richard P Mulder (atmosusa.biz)
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November 9th, 2009 I've tried other host services, but never find such a technical team who are so cooperative, can quickly understand and help solving the issues, and most important: keep their platform up-to-date with latest updates and upgrades.
Kinan Akel (rayat.com)
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November 9th, 2009 Our website grew and I have about 500 registered users. Acenet had a limit of 200 users per hour this caused me lots of headaches as not all users receive mail. After logging a ticket they came back and changed their hourly limit to 600 mails per hour they compared their limit with their competitors and adjusted theirs to the maximum limit out their this will ensure that all my mails sent from standard open-source software that don't respect these limits can reach their destination again. Our company is actually in South Africa but I will never host locally as there just aint services in South Africa like what Acenet provide. I don't waste my time with hype and false claims I stay with the best.
Regards You can make changes to the syntax as I am not very good in English Clifford Nel (rclines.com)
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