A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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December 17th, 2009 I've asked a lot of questions for a new customer. But I've got to say that the service here has been exceptional. I've been very surprised at the response time (usually just a few minutes). Keep up the good work!
Stuart Kacy (flightsimenthusiast.com)
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December 13th, 2009 I just wanted to say how grateful I am for the assistance I received from Sean Malen. There were issues with my website that I didn't know how to fix and Sean was able to solve the problem in a remarkably short period of time.
My site is back up and problem free. Thanks so much Sean! Jennifer Irving-Chandler (happilyeverafter-mb.ca)
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December 10th, 2009 Nora Abdulla and all her colleagues at the Acenet helpdesks,
As always, you are my superstars! Faster then the fastest one ever in Minneapolis. Harry Roes (webinternetproviders.com)
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December 10th, 2009 I don't want to sound like a soap box type of individual, but....If you have been around even a little bit then you, as I have, received little if any support.
This is not the case here at acenet. I can honestly say that I have never been treated like a king until joining here at Acenet. These guys are great! I wouldn't think of moving anywhere else. Charlie Upfronthosting.com (http://upfronthosting.com)
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December 10th, 2009 Hello,
I am a reseller and have been for 12 years. It is a great comfort to know if I have any issues the support personnel at ACEHOST are the most courteous and knowledgeable folks I have worked with. They can't do enough to help and solve any issues I might have. What a relief. To a reseller the most important service is support. ACEHOST is beyond terrific. Thanks, Mike Paladino Mike Paladino (www.hcthosting.com)
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December 9th, 2009 I moved all of my accounts to AceNet years ago, and I will never regret it! No one else gives the extra time, courtesy, and help that AceNet provides. If you want a RELIABLE, great place for your website, this is the only place to utilize. The people are awesome here! I have asked a lot of newbie questions through the years, and was always treated with respect and patience. Their billing department is also top-notch.
Thank You AceNet, You are the Best! Lin Lin Harris (www.ty4freedom.com)
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December 9th, 2009 As a web developer I rely heavily on my host. Acenet was deffinitly a good choice, they are extremely quick on support and provide good sound advice. Most deffinitly worth hosting with.
Regards Edward Labuschagne SA-SEO Edward Labuschagne (sa-seo.net)
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December 9th, 2009 I have been a customer with you for over 5 years. Your tech support has been phenomenal! Fast responses and your employees go the extra step to find the problem. Thanks so much! I wish customer support was like yours everywhere!
Kyla Strong (www.hipppieclothescreations.com)
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December 8th, 2009 I dont know how to rate the service offered here and that for all departments, the technical department has the best support i have seen in my professional life, any question that rise is solved within minutes!
The sales Team (big up to Nora) is another story, they have a verry understanding and client approach that you can find nowhere else apart from Acenet Innocent Kaneza (Kaneza Corp) (kaneza.com)
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November 26th, 2009 I've been here since early 2005. Every time I have had a problem, they were super nice and super fast. I appreciate what these people are doing. If you are looking for a host, this is it. I am so glad I found Acenet.
Dane Miller (millerbug.com)
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