Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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February 3rd, 2010 I appreciate the testimonials because the enthusiasm is heartfelt and the service in my three years experience with acenet has always been extremely prompt (within the hour and often under ten minutes) Who could ask for anything better... Thankyou people
randy saharuni (rg85.com)
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February 1st, 2010 This is my 4th hosting company I have been with in my travels and still cant believe the service I am getting here. I mean to have a ticket address with 15 minutes is unreal. I was use to waiting for days for get something done with my old hosts.
I was also blown away by how they handled the trasfer over and I know it was not an easy one as I had like 5 databases going and some complicated stuff. I really cant remember how I found out about these guys but I am glad I did ! Joe Cambria (www.kayakfishingmagazine.net)
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February 1st, 2010 I originally signed on with a well-known company but grew increasingly dissatisfied with its tacit rule of "New and bigger sale first, customer service later...maybe." Problems with its user interface made changing minor details of my account a major hassle. The company continued to send annoying, frequent sales and reminder emails even after I requested to "unsubscribe." And when I went to customer service with questions, three times out of five I either was given answers that were unrelated to my problem or had to file the request more than once before I got an answer at all.
When I mentioned I was shopping around, an associate recommended AceNet. I'm glad I listened to her. AceNet has turned out to be everything that OTHER company was not. I really appreciate AceNet's simple, consistent user interface, complete lack of disrespectful hard-sell tactics, and unfailingly polite, professional, and relevant response every time I've asked a question. It's a breath of fresh air. AnnaLisa Michalski (sunnywords.com)
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February 1st, 2010 Sean Malen was excellent.
Very knowledgeable, helpful, polite and full of enthusiasm with the speed to complement it. A job well done. Another happy customer. The Gifts Stations (www.supervaluewebhosting.com)
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January 29th, 2010
Kevin Morrell (www.lecn.net)
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January 24th, 2010 I have an Acenet dedicated server on which I host my own business sites as well as dozens of client sites. I know just enough about server management to be dangerous. Not only does Tech Support respond to problems and updates almost IMMEDIATELY, but the techs have educated me with their responses, allowing me to manage less critical issues. I can recommend Acenet without reservation.
Bob Griggs (www.talkgwinnett.com)
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January 21st, 2010 The service is very helpful and response in a reasonalble to fast time.
jewelryroad.com (jewelryroad.com)
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January 21st, 2010 This is the best service oriented hosting company I have come across my experience
Prolisys Technologies (prolisys.com)
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January 20th, 2010 As usual, you did an excellent job in making my renewal as simple and pain free as possible. Though there is not eye to eye contact with your customer service staff, it is clear they are both personalbe and professional and get the job done. You provide a great, and invaluable, service and I am indebted to you because my website means so much to me and to those for whom it was created.
Thank you. William Griebling (Peacescapes.com)
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January 11th, 2010 I was about to launch my personal website and discovered my control panel missing! After I submitted a support ticket, I got a reply within SIX minutes! The technician who helped me, Sean Malen, was very understanding with my situation, caused by my going over my allotted disk space. He identified the cause of the problem and gave me extra time and disk space, allowing me to get back to where I should be. The crisis was averted very nicely! I am very impressed with how speedy and gracious my technician was.
Annie Wang (www.mireias.com)
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