A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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April 24th, 2010 If I could keep up with maintaining the content of my sites as quickly and as efficiently as your service has always been, I would be one happy woman. Your service is extraordinary, your employees always kind and supportive no matter what my own issue may be, that I always recommend your company to anyone seeking a good web host! You've never let me down and I can't imagine changing companies. Thank you for always being A+++++++!
Sincerely, Adrienne Austin Adrienne Austin (www.CelestialTeaRoom.com, www.nomaris.com)
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April 22nd, 2010
Rafael Rodriguez (Kymlan.com)
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April 17th, 2010 You guys are absolutely incredible! I purchased a new dedicated server and all of my sites were moved without any issues and within minutes.
I'm a customer for life. Thanks so much Austin Rampt (www.extremexchange.com)
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April 17th, 2010 What can i possibly add to all these testimonials - after having been literally jerked around by other hosting services there is no doubt in my mind that Acenet is one of the very best in this competitive field. In the very rare times I ve experienced difficulties with my server their response and solution has come within 5 minutes... Que veut le peuple ! (meaning "Is there anything more that people can want ") excellent
randy saharuni (rg85.com)
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April 12th, 2010 I have never experienced as great a service as Acenet Inc. Their staff, especially in my recent experience with Jeremy Darr, are ready to help in real-time. Seriously, to anybody looking for a hosting provider, use Acenet. Their price, their quality-of-service and their helpfulness will make you wish all companies were like them.
Marquez Comelab (www.marquezcomelab.com)
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April 8th, 2010 Excellent team and good staff, great help, I am very pleased, keep up the good work
Sandro Fernandes (ambilhar.com)
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April 6th, 2010 Once again the entire support team put up with my problems and solved them to my liking. Great job guys ... keep up the good work.
PC Pharmacy.us (pcpharmacy.us)
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April 2nd, 2010 If anyone ever truly earned a great testimonial from its these guys. I've had hosting packages from quite a few hosting companies but the service and knowledge always fell short of the promises. It took me years to finally fall into the right hands. I've been with Acenet for about 4 years now and have moved quite a few of my clients over to them. These guys are now the only hosting company i will recommend. They are convenient, responsive and deliver more than they promise. there service department is staffed by, literally, the best and nicest people in the business. what more can you ask for? Solid, sound equipment; fast servers; regular maintenance and upgrades; simple but robust plans; friendly, courteous, and helpful staffing; live 24-hour responses to even mundane questions; and more more more. They have my loyalty and they deserve yours too. You cannot find a better value anywhere for web hosting.
Renegade Studios (journeymanbasketball.com)
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April 1st, 2010 I just thought I would take a minute and let everyone out there know...
This is absolutely the very best customer service I have ever seen. If you have an issue, whatever it may be, these wonderful folks have the answer. Customer service trainers should be hired from this office, there is simply none better. Period! Thanks guys I appreciate your saving me. Charlie Charlie Bagley (http://finbackdesign.com)
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March 30th, 2010 Brilliant service as always, fast and great help. Even though I'm not always on the mark technically it's great to know I'll still receive the very best of help without ever feeling patronised in any way.
Jim Williams Jim Williams (site-shop.com)
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