Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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June 3rd, 2010 Its unusual to find any company in any field with such good customer service as these guys offer. I wouldn't hesitate in recommending them to anyone. :)
matthew thomas (thetoyshop.net.nz)
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May 27th, 2010 I've been hosting websites with Ace Host since 2005. In 2008 my company also moved from an internal server system to hosting almost entirely using Ace Host. That year we moved dozens of our client websites to Ace Host.
I've always had positive experience when dealing with their technical support. They are knowledgeable, quick, and nice. The servers run smoothly and hosting is a dream compared to other hosts. Pricing is competitive, too. I'd never switch to an unknown host if I could use Ace Host. David Schooley (http://www.sakari-infinity.net)
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 | May 23rd, 2010 Our Organization is providing medical identification products to people with difficult medical conditions. We, as well, as our patience, are depending on uptime of Acenet Inc hosting services. We use this provider for approximately 9 years and we extremely happy with quality, courtesy and honesty of staff.
In all complicity of modern world and specially IT systems there always will be necessity to ask for help from ISP. Help from Acenet, INC will come quick and professional any time you ask it during 24/7. No doubt it is proved. We greatly appreciate your service and wish you grow and be strong. Idtagsonline.com owner Idtagsonline LLC. (Idtagsonline.com)
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 | May 10th, 2010 I have pleasure in sending you testimonial 901. Do you realise what I said: testimonial 901 and I am absolutely sure, all of them positive!
Keywords: VERY fast and friendly. I am convinced that these keywords are the main reason of the fact that you are trusted by 65,412 websites. Since I have a reseller hosting account, I probably will have had some more contacts with your support center, but all these contacts have definitely been very helpful. Many thanks! All of you, also the people behind the people of the helpdesk. Harry Roes Harry Roes (webinternetprovider.com)
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May 5th, 2010 Once again, as so often before, the AceNet support team has come through speedily and helpfully, despite my own ignorance in the matter at hand.
I wish every support team on the net could be this good, this fast, this friendly. Linton Robinson (mexipost.com)
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April 30th, 2010 For the first time in several years I had to ask for help about a connectivity problem. The replies from tech support (Gregory Jackson) were extremely fast, and the reason for the problem was found, fixed and explained after a few tests on both sides.
I wish I could get this kind of tech support from my local ISP...! Manfred Mornhinweg (ludens.cl)
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April 30th, 2010 Awesome tech support - and FAST too! Clearly explained instructions on what to do to solve a problem, and even explained the cause. Was a pleasure to have this help and to have it made so simple.
Thanks! Create Our World (www.createourworld.com)
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April 27th, 2010 Thanks to Thunderbird/Firefox upgrade I lost all my stored passwords including one to Cpanel. Brian at tech support had me running again in a matter of minutes. Thanks for great tech support.
Arthur Arthur Wojcik (artekphoto.com)
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April 26th, 2010 you guys are superb, fast response, quick action when in needed, very good explanation, can't ask for more.
i've been in business with acenet for over than 5 years now, highly recommended regards Carman Carman (multiple domains (> 10))
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April 26th, 2010 You guys are the best, any support ticket, gets answered right away, great service and great web hosting, keep up the very best work
Thank you guys Ben Shamsian Ben Shamsian (http://www.mombusinessassociates.com)
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