Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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August 13th, 2010 Once again Acenet's SUPER prompt response and great customer service shines!
Real tech reps who REALLY read the support request at REALLY help out. Simply fantastic. Brent (turbosystems.ca)
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August 3rd, 2010 We highly commend Acenet, its staff and management for excellent services and superb customer relations management. This is based on our experience with them as our web hosting service provider for many years now since 2004. We are especially delighted at Nora Abdulla's very humane and positive approach to meeting our upgrade need and other requirements, whenever possible. Dr Mababaya http://www.msuwint-online.com/; http://www.wisdom.edu.ph
Dr Mababaya (www.wisdom.edu.ph; msuwint-online.com)
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July 30th, 2010 Thank you so much, your teams attention to detail, and getting to the bottom of the problem is outstanding ! I am always so glad that I found you folks as a host time and time again you always impress and go above and beyond the call of duty
Coastalhosting.net (coastalhosting.net)
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July 21st, 2010 Every time I have to contact your help desk (which is very rare) I am reminded what a good idea signing up with Acenet was. My question was answered within 10 minutes and my problem was not only solved, but I was told how and why too.
Thanks again Acenet. scott grant (scscotland.com)
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July 18th, 2010 I cannot say enough about these guys!!! I am on a dedicated server for the first time as my business has grown and I had no choice but to take the next step. The last time I attempted to use a dedicated server, I had to pay high fees to programmers to run the cPanel, WHM, MySQL and all of the other overwhelming aspects of a dedicated server.
I was fearful when I signed up here, but not only did I get an insanely reasonable monthly rate for my server, but the 24/7 immediate response from all of the techs here is incredible. I have asked some seriously stupid questions and they do not respond in any way that makes me feel like they agree with my ignorance. In fact, I am learning to use all aspects of the server, set up accounts and manage my reseller accounts. Other hosting companies would have charged me a fortune by now for all that they have taught me. The company that referred me to Ace-Net has been here for nearly 10 years with huge amounts of usage. I will be here for a long time!!! Ginger West (www.SapphireSims2.com)
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July 18th, 2010 I have worked with the support staff for several years. They always respond fast and always resolve the issues. When an issue is outside the expertise of an individual, another steps in seamlessly. Great teamwork.
Tama (www.alcyone-technology.com)
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 | July 4th, 2010 I joined Ace-Host earlier this year, having searched for a reliable hosting company in Nigeria without luck, and there is only one word i can use to describe their services: EXCELLENT!
Dapo Oladele (www.dee-24.com)
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June 18th, 2010 Once again you have proved to me that you are absolutely exceptional in customer service and I tell people all the time that I wish all companies had customer service as good as yours is. When my site went down today I thought I lost everything and was at a loss as to how to fix it. Thanks to you it is up again and working fine now.
Duane Overturf (Osamountainadventures.com)
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June 17th, 2010 Tech suppory was excellent, I am in europe and was surprised to get answers back inside 5 minutes during US night. Help was clear and even though i am a non techi I felt it was treated with the same respect as if from a web whiz kid
tom tynan (enlightenedself.com)
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 | June 14th, 2010 As always, we used on this great service. We at omnitks.com feel very proud and honoured to deal with Acenet, Inc. The staff have proved for many years to be the best in support and politeness. We are happy and will stay with Acenet, Inc. for many years to come... All the best!
Elias Khoury (omnitks.com)
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