Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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Before March 29th, 2007 I had an issue with my account and their support helped me resolve the issue quickly.
Benjamin Meyer (icefox.net)
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Before March 29th, 2007 I'm in business (other than IT) for more then 25 years now.I've NEVER worked with a company (any company in any business type I've ever been involved in... and that are a lot!), who delivered such a service like you guys do!Congratulations, thanks and keep up the good work! Regards,
Edwin (getset2go.com)
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Before March 29th, 2007 I submitted a question regarding my e-mail availability and Duane C answered quickly. I had forgotten about the scheduled e-mail server upgrade.Thank you for getting back to me so quickly!
Mike Duncan (duncancg.com)
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Before March 29th, 2007 Love you guys in Technical Support! You reply like lighting, you are very polite, clear, informative, constructive, supportive and kind in your answers. Even more important is that you do not fob off problems at the first opportunity by saying they're down to some other system or software than your own. How often do we punters find ourselves in a "pass the buck" circle of disinterest out there, especially in IT land? In my experience you guys are one of what seems to be a dying breed. Lang may your lummries reek! Thanks guys.
Robin Greaves (phoenixchange.com)
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Before March 29th, 2007 I have had a lot of technical questions about how to go about setting up my website. Being a first time administrator of a domain, I did not understand everything. Acenet's support team were a great help to me, they always reply within minutes and are very helpful and friendly. I know where to turn when I need something solved. Thanks to you all.Sincerely,
Glen Fotland (glenfotland.com)
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Before March 29th, 2007 At first, Price was the hook. We signed up with Ace-Net because we needed to cut our costs. It was a bold move on our part because we had been paying thousands of dollars each month to have a 3rd party company maintain and update our own servers on our company property.Ace-Host has cut our costs significantly! Here is the best part. Their support is Awsome. We are using a dedicated server through Ace-Host and while we have control of the servers, Ace-Host is there every step of the way to provide every support need we have encountered. Support is their best strength.... wait wasn't it price? With Ace-Host, you can have your cake & eat it too!! A 100% satisfied customer :-)
Mike (mfasco.com)
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Before March 29th, 2007 These people have the best support ever. Quick and prof. I thank everybody from ace host to help me. Kind regards,
Steve Van Vaerenewyck (assystems.be)
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Before March 29th, 2007 There is no need to look further. Ace-Net's range of packages, support and reliabilty is exactly as advertised...great value for the money. After 4 years of rock-solid service, a recent support request was solved even more efficiently than the initial help I required to get started. I continue to recommended the company to individuals and companies looking for 'no-hassle' hosting.
Gary Evans (onemansband.ca)
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Before March 29th, 2007 Ace-net is the best. I use their services for a few years now and they were always dependable and suppportive. I recommend it to everyone who appreciate professional web hosting.
Andrew (eq2guild.com)
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Before March 29th, 2007 As a webmaster, I recommend Acehost to everyone. Every time I gain a client with a different webhost, the headaches are incredible! There's incompatability issues, unsupported scripts, faulty control panels, and lousy support.. I can't believe what my clients are paying when I'm used to working with Acehost. The flexibility and power that come standard with every Acehost hosting package makes every other web host look like amateurs. Huge amounts of disk space, unlimited users, unlimited mailboxes, unlimited databases, and every scripting language supported (and updated regularly)..... you would have to pay hundreds of dollars a month anywhere else to get that kind of package. Acehost really is the best web host, hands down.
Ben Brock (intricraft.com)
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