Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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Before March 29th, 2007 You guys are by far the best company i've dealt with in my 10 years using different hosts. Thank you so much for the great support. Will be with you guys for a long time! Cheers.
Humberto (mexemexe.com)
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Before March 29th, 2007 Thanks so much for great service. I was having a problem with my email for a week and it turned out to be an error on another host, but Jeremy at Acenet was very helpful in figuring out the solution. The quick reponse times was awesome. I really like the trouble ticket format. I would definately recommend this host.
JoAnne Weiss (jkweiss.com)
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Before March 29th, 2007 I would like to give my kudos and thanks to the tech and support people at Ace-host.net for the excellent service that you have given to me from the very beginning. I began with Ace-host with my own personal website and was so satisfied with the service that I added a second domain for my web design business. I have recommended Ace-host.net to all of my clients since then and tell everyone that I can that Ace-host.net is the best host on the web with the best prices and value available. I have never had a problem they couldn't solve, or a request that they couldn't make happen for myself or my clients.A thank you to the sales representatives who helped me:Kyle A.(Sales Representative),Nora A. (Sales Manager)My special thanks to the most recent tech support people who helped me:Duane C. (Technician),Ryan K. (Technical Manager)
Jenn P. (www.profwebsolutions.com)
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Before March 29th, 2007 The only time we get to know just how good or bad our service provider is, is when things go wrong. Having had poor-to-bad support experiences with other service providers of all sorts over my many years in the IT industry, it was a great pleasure to receive not only excellent but also very fast support from Acenet staff, and my (albeit self-inflicted) problem was resolved within an hour from my first reporting it. This is the best I have experienced to date, and I believe in giving credit where it's due.During my two years here the website and download facility that I operate has never given slow response, nor difficulty for my friends to connect to, and download speeds have always been fast and stable.Very many thanks to you for your excellent hosting service and extremely fast support, I really appreciate it and will continue to recommend your services based on this excellent customer support, which in my experience sets you out from many others.Many thanks and best regards.
Jim Matthews (www.rrjds.com)
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Before March 29th, 2007 I have been in government IT for over 20 years and have dealt with hundreds of support desks. I am now starting my own web hosting and design service and have recently switched to ACENET as my provider. My expereience with ACENET's support is outstanding! Rapid, courteous response with the correct solution everytime. I am amazed at how quickly they respond. Almost instantly! Their services are stellar and I have not experienced any problems that weren't resolved immediately. No need to look anywhere else, they have the price, performance and support to meet my every need.
Rick Hopkins (www.rightcoastwebs.com)
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Before March 29th, 2007 Why i think ace-host is the best! 1. Super fast server 24/7 - no matter what time of day it is! 2. Theres Never server downtime 3. Tech Support goes out of the way to help me 4. There under priced for the quality of service 5. Cpanel stays updated 6. New customer site setup is done in minutes not hours or days 7. Secure payment methed 8. You dont get emails from them trying to get you to upgrade or spend more money 9. Tons of bonus programs, scripts, templates, just for signing up. Im not going anywhere acehost is the best. i wish it didn't take so long for me to find them! I went through several large hosting companies that just couldn't keep me as a client for one reason or another. I cant find a reason to leave ace-host. The hosting business can be shady, im glad i found you guys!
Brent Moeller (www.rateanddateonline.com)
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Before March 29th, 2007 I am truly impressed by Acenet's support and speed of replies and action. After my previous provider, it's like a breath of fresh air! Overall, the access speed of my websites hosted with Acenet makes my previous provider look silly! The fantastic service, server speed, functionality, and many extras that they offer, not to mention the very reasonable pricing, makes Acenet the top service provider in my books!
Leon V. (www.ptspaypro.com)
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Before March 29th, 2007 Acenet is truly customer and service oriented. In these days we joke about ?customer no-service?, Acenet?s staff restored my faith in getting help when I needed it. I did hit a glitch with them, partly my own error. They made no excuses, but instead got right to work to find a solution that I would be happy with. I am not only renewing but I am adding domains with no one else but Acenet!! Great price, great service, great people to work with!
Cathy Starnes (www.isellsellsell.net)
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Before March 29th, 2007 I think that Acenet is the best webhosting service I have come across by far. They have support staff that fix problems fast. I never wait for the reply emails to arrive - I just submit my request to the support department and then refresh the screen after a few minutes. The reply is always there. Even hardware problems take less than 15 minutes to solve - that is quick. Never a stomach ache - just a hiccup. The staff also point you to other helpful webresources when you have issues to resolve. Magic!
Andrew Biebuyck (www.theonestuff.com)
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Before March 29th, 2007 Acenet knows and understands just how important your website is to your business. Whenever any complication arises, they are there to fix it. I have never waited more than 5 minutes for a response to a situation. Just recently my website 'broke'. And even though it wasn't their responsibility to fix it, they did anyways. I will never use another host. Acenet is the best, hands down.
Beads by KLynn's (www.better-beads.com)
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