Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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July 12th, 2011 Just realized it was time to post again. You know what reminds me? The usual situation where I've run into some type of web / server jam that goes beyond my skill set and these guys jump in. Then I remember that Ace-Host from pre-sales to tech support / issue resolved is the yard stick that all my other web service interactions are measured by. Too bad for the others, because the standard set by this dedicated group of professionals can not be matched!
If you're like me, a fairly basic level web end-user, then we all know that we have just enough knowledge to be dangerous and then need a little assistance. Then ace-host becomes my go to help. There are three standard resources in my browser favorites. Google search, Wikipedia and Ace-Host tech support...except with Ace Host, once you're in, you don't have to dig any deeper. Thanks crew for having my back. Tom Frazee / Admagination (www.admaginationstudios.com)
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June 24th, 2011 Great support and prompt response from your technical support staff.
Given useful tips to help us to build our website. Thanks. Jfam Synergy Sdn. Bhd. (jfamsynergy.com)
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June 23rd, 2011 Thankyou for the professional, responsive, competent, technical service you guys provide - especially Andy and others on the nite shift in particular.
Very much appreciated and I hope we do our job to do our homework to respect your time to allow serving others efficiently also. It all works - Go Ace-Net Tom thomas wruk (www.marcofunalert.com)
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May 25th, 2011 Since 2004 I am dealing with Ace net company (ace-host.net) which is the best ever I have seen on the Web Hosting Business.
Especially the team support such as Andy, Pierre, George. they are a wonderful People who take care of you in very special way. They make you feel great when you ask them anything and the way how they reply to you such as fast reply, accurate answer and the right solutions. I am really lucky to deal with such company like ACENET Also Mr., Brian he is the best person ever I have seen too, the way he talking to you even the way how he support you and always be beside you to solve any issue you feel it's hard to solve and he make it very easily. I can say those team is a wonderful team ever. Whatever I talk about them I will never give what they are deserve. Best regards to all of them. Yasin Yasin Hirakee (hirakee.com)
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May 11th, 2011 Perfect service at an unbeatable price for the space and bandwidth you are given. Support is second to none, highly recommended.
Jon Merchant (resurrection-stuidos.net)
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May 10th, 2011 Years of great service and whenever assistance is needed
It's awesome. I can't say enough good! Tech support has always been there when needed. The response time is truly remarkable. Reg Richard Reg Richard (Acenb)
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April 22nd, 2011 I'm not sure where to begin. All aspects of Ace Host are one of the best finds in the business world. If you have taken the step into controlling your web presence, or want to upgrade to a professional provider that has no limits...here they are! You start at Sales, where the folks there are more knowledgable about systems than most other providers top tech's. They have designed all departments to be all around resourses, then each one has a specialty. once they get you int o a plan that really does fit what you want to do, then you go to tech. That is where nothing compares. At first I was leary of having to deal with "tickets" knowing most companies take hours if not days to respond. I want phone numbers. Not at Ace-Host. There has not been a phone system invented that is as quick and streamline as their support ticket system...and the people on the other end. 10 years of doing business with Ace-Host myself and quite a few referrals to other people is my testiment to how much I like and depend on their service. It's all at Ace-Host. Tom Frazee / Admagination
Tom Frazee / Admagination (www.admaginationstudios.com)
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April 19th, 2011 Support rocks :)
Fast and helpful, never disappointed me for the past 5 years. Thank you ! Fred (insidethepain.com)
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April 11th, 2011 Fast reliable tech support, your never alone when there is a problem or you have questions.
odds2ends (odds2ends.com)
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April 10th, 2011 I am truly pleased and honored to submit another testimonial. Ace-Host.net has always been there for me. After several days and many, many hours of help, my issues were resolved by Pierre Knight. The issue is with Internet Explorer. Even after I updated to the latest Internet Explorer ( Version 9) and upgraded from Windows 7 Home Premium to Windows 7 Professional, trying to keep up with the latest technology to reduce problems, and spent innumerable house myself trying to solve my issues, to no avail, Ace-Host technicians stuck with me and my issues were resolve: use Google Chrome or Firefox! I would like to thank several other technicians who patient assisted me: Brian Dial, Andy Belleba, Sean Malen and George Yedinak. Thank you guys for exceptional customer service and always willing to be there to help, no matter what! Thank you!
Bill Griebling (Peacescapes.com)
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