Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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April 4th, 2011 I have been a client for 6 years now. Their support is top notch. Any question, concern, or crisis (of my own doing)that I've submitted has been addressed and corrected quickly and efficiently. As long as I need a website, they will be my only choice. I would never entertain the thought of switching!
Besek Photography (http://besekphotography.net)
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March 16th, 2011 Thank you so much for your fast reply to my question! I was trying to do a redirect on my site, but I don't understand how to use codes and such - the support guys were very helpful and got it set up for me. I really appreciate the help, and how quickly they responded.
Kari Layland (www.kariphotography.com)
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March 11th, 2011 I had top notch help when I accidentally deleted my whole website with a click of the mouse. I sent in a ticket for this emergency and it was back up and running less than 30 minutes after contacting them. Thanks Acenet....for a quick response and getting me back up and running so quick! I highly recommend them...
Rossie Byrum (www.northeastdragway.net)
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March 1st, 2011 Our Club is new to Acenet and have so far experienced knowledgeable, courteous service with quick responses. We look forward to a long relationship and hope to learn more of the advantages of working with Acenet.
Boys & Girls Club of Hawthorne (www.bgchawthorne.org)
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February 24th, 2011 I have been with Acenet for over 5 years and I can say they are simply the best host I have ever used. Excellent customer support and their packages are unmatched. I have never had any problem with their host going down or anything and when they do need to do maintainance, they always do it on non busy off peak hours as to not conflict with your normal traffic flow or usage. Watch out for these fly by night hosts. Acenet has been around and will stay around for years to come. Get only the best. Acenet
Thanks, James Owner of Zobes Computer Inc. Zobes Computer Inc. (http://www.zobes.net)
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February 15th, 2011 As a specialist on customer experience, I appreciate how hard it can be to tie all the details together - especially when dealing with technology. Acenet's tech staff really cares, they respond very fast, and they listen hard to what you say. All my problems originated outside of their domain, but no matter. They jump in and solve the problem. A really great, highly professional team.
Bruce Kasanoff (Nowpossible.com)
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February 15th, 2011 Time and time again your staff are quick to respond with a solution to any problem or question. And the site works fast enough for me. I could not be happier with Acenet and take every opportunity to recommend their hosting. I plan to renew for a three year term.
George Siamandas George Siamandas (winnipegimages.com)
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February 12th, 2011 Acenet hosting is one of the leading hosting company I have ever experienced with. Server uptimes are Excellent. 99%+. I have been with them for many years now. If you run reliable website of yours and a working webmaster, you must need help from your web hosting company. I would recommend Acenet(ace-host) because when it comes to help or support Acenet staff are very generous and very creative, help you right way as your need. One thing impress me I am not sure how they do quick reply to your concern. If at any time I shoot them an email for a help before I even notice reply to my question with solution or suggestion is in my Inbox. Another way to say that Help supports staff are very creative. One time I even have question about billing and I got my response and fix the issue within the same day. Over all I would give them a "Five Star" rating as a reliable web hosting company and most of all their supports team are very creative and Excellent.
Mike (www.law-resources.org)
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January 22nd, 2011 In review of my past experience with ACENET INC, which began in April 2006, I was truly impressed and hoping to remain with this web host service till my demise. On the web since 1996, this was indeed the most organized provider I had met. Not only did they offer material for marketing to help an individual set up a web business but the many free programs that can be installed through the free series of 'Fantastico' Programs offer blogs, forums, ecommerce etc. and the straightforward Cpanel. The programs were easy to install for a novice. What I liked most was the independence of running the reseller site. Everything I needed to know was at my fingertips. I didn't need to contact Acenet. I appreciate your service to the max.
Thank you, Acenet. Sincerely, Rita Williams www.faithful-host.com Rita Williams (www.faithful-host.com)
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January 20th, 2011 You provide a service companies like Godaddy does not provide.
The speed at which you carried out my needs was incredible compared with staying on overseas call with Godaddy for 30 mins and did not get the service I wanted. You're the best! E J Dweben (www.firstgatecorporation.com)
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