A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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April 7th, 2007 I have been with Ace-host for about two years now and every single time a problem has come up, or I needed something canceled they have been right behind me every step of the way. Their customer support is by far the very best I have ever had the pleasure of experiencing.
Each time I buy a new domain and hosting package, it was set up in a matter of minutes. There was only one time they messed up the name-domain with the hosting package and it never was able to propagate onto the internet for five days, so finally I emailed them and they fixed it right away. If you're thinking about using ace-host, I really recommend them. They aren't cheap but they don't cost an arm and a leg. You get quality service and little to no down time on your site. ♥ Kathryn Malhiot (http://www.bebe-jam.com/)
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April 3rd, 2007 Ace-Host's support "gurus" not only knew how to solve my problem within the first two emails, they also got back to me within 5-10 minutes each time I replied. I have never been treated so well or been helped so efficiently by any other company.
Sam Jagoda (ingruo.net)
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April 3rd, 2007 23 emails in 44 hours; when they say award-winning support, they definitely have my award.
I started with the Technician, and the support chain worked up to the Executive Manager, the Technical Manager (Thanks Ryan) and the last person, who presented a fantastic solution to us was the Assistant Technical Manager Brian O. The solution was perfect. A few good men can make a lot of difference. Naintara J Naintara (careerzip.com)
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April 3rd, 2007 Ace hosting is one of the best companies i ever seen, can u pay parts of your bill on godaddy or yahoo or any other website?, well Ace gave me a smooth payment way by paying my bill to 2 payments. also not that, they wait about 3 months on me till i paid my fully bill.
am a new customer on this company and its been great 2 years hosting with these services, hope everyone try these services and share my impress to Ace network. Best Regards, Specialy to Sean from Sales Dep. Wajdey Abanda (Wajdey.com)
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April 2nd, 2007 Vary quick, efficient and friendly response. As always.
Many thanks. Nasser Salehi (cycloanalysts.com)
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April 2nd, 2007 With compatible hardware, kick butt administration, and tech support bar none... Ace-host. net is by far the ultimate hosting company.
James Stevens (PlanNetWeb.Net)
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April 2nd, 2007 Acenet is hands-down the best. I host multiple domains directly with them. I also administer for other clients, where I don't necessarily get to choose the hosting solution.
Whenever possible, I try to convince my third-party clients to host with Acenet. I've shopped around, and in my opinion, they offer the most comprehensive suite of products and services, and their pricing is as competitive as any I've seen (discounting, of course, the fly-by-night, no-frills providers, but who wants that?) But their greatest strength remains customer service. Super-fast response times, understandable answers, and an admirable level of technical expertise. Sign up. You owe it to yourself. Jon Dombrowiak (www.hightechimpressions.com)
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April 2nd, 2007 im new costumer but i just can say its best hosting company ever knew and they have aver very good support
really i apperciate this host thanx ace-host nada99 (nada99.net)
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April 2nd, 2007 Hello Stan the man here i been with ace-host for 2years my opinion ace-host is the best hosting company on the net when ever you tech help they are there if you need tech help at 3:00pm or 3:00am they are there for you you can'nt go rong with ace-host and nobody can beat there prices keep up the good work ace-host.
Stan Williams Sr (carlotnational.com)
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April 2nd, 2007 Well coordinated sales and support professionals at ace-host solve my problems in a lightening speed. Excellent team are there for you to help when you need them and the service is cheap and fast!!!
They are the best of the best in the market, I highly recommend to everyone. Norman Ahmed (www.hatimytrucking.com)
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