Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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May 26th, 2007 Had a domain here for over a year, was reccomended by a friend. I have to say that i've never had customer service this good! I've never had to wait more than 10 minutes for a response from sales OR from tech support. Incredible customer service!! They'll definately keep me as a client!
Arthur (www.werena.com)
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May 22nd, 2007 thank you for the super-fast assistance.
agostinoimondi (videoteppista.net)
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May 21st, 2007 Emailed support with a question, they replied back with the solution within 5 minutes.
Now thats some good service! i hart photos (ihartphotos.com)
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May 21st, 2007 We have used Acenet for several years now and the service is excellent. Response time to questions is unbeatable. Week after week our monitoring reports indicate our uptime has been 100%. We appreciate their very professional expertise.
Mike Sharpe (www.techknowland.com)
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May 20th, 2007 I rarely, if ever, do testimonials but I feel the team at Ace-Host are exceptional and deserve praise! Nothing seems too hard for them and their quick service is phenomenal and second to none. I can't fault the customer service. I'm really grateful for all the help that's been given to me. I'm not particularly technical so their expert help has been a life saver. As I've said you guys are amazing! Thanks so much Ace-Host can't name you all but Ryan, Brian, Stephen, Kenneth and all the team. I look forward to continuing business with you and will certainly recommend you! Thanks again!
Elizabeth UK Elizabeth Ogunleye (YourSatelliteTVonPC.com)
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May 19th, 2007 As always, the support staff was not only courteous, but professional and expedient. Problem resolved!
You people are spoiling me. Eric Jones (barkerandjones.com)
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May 17th, 2007 From Sales to Tech support .. transferring a server or resolving a query you guys have proved yourself Way ahead of your competitors.. I am a web designer and have various clients who have bought different hosting plans from different top companies and i have to deal with all there support services I really don't think so i can call them your competitors because They are not even close to you guys especially when it comes to customer Service. In one line "YOU GUYS SIMPLY ROCK"
Thank you : - Sean M (Sales Representative), - Matt S. (Technician), - Andy V. (Technician), - Stephen K. (Technician), And the rest of your Team For giving this Amazing service. Akshay Kapoor (www.god666.com)
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May 17th, 2007 Great service with unbeatable tech support. I am new at scripting, and ftp protocal and these folks at Ace-net have helped me at every step of the learning curve with incredibly fast response. I am on my second year with hosting from Ace-net and just upgraded to the enterprise package. I'll likely never need the space or bandwidth but thanks to their great service I can expand painlessly. Mahalo from Hawaii.
Peter Welter (www.GalacticGraphics.org)
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May 15th, 2007 Service here is excellent, lightning-fast! After posting a question, I already had a response before I could log into my email! Amazing! It is due to the great team at Ace-host.net !!! I would not take my business anywhere else!
Derek Yano (zerothpower.com)
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May 14th, 2007 We have couple of portals hosted with ace-host. We are happy with the "hand holding" (we should not call this as support) provided by ace-host.
Keep it up. Natesh (ourwedding.in)
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