Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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September 19th, 2007 I do not know anything about Web Hosting. a friend of mine (my web master) moved out of the country and left me "winging" it. Acenet Techs helped me SO much!!!!!
THANK YOU THANK YOU THANK YOU!!!!!!!!!! I LOVE THIS COMPANY!!!! Janet Jones (moreoxygen.com)
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September 18th, 2007 I have been nothing but impressed with Acenet Inc and their Technical Help department and the people that are working there. They always go above and beyond any help department I have ever used in the last 10 years and offer a quick, reliable responce and it is great to know there is someone available that is qualified and willing to offer their best for you 24 hours a day if you need them. Well done Acenet.
Simone O'brien (myminiaturegoats.com)
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September 17th, 2007 You guys are the best ... I knew I made the right choice going with you guys on this latest project. Thanks for being responsive and quick in your attention to this problem I had.
Mike Smith (nawicsouthwestmo.org)
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September 13th, 2007 In the 10 years that I have been using hosting providers, none come even close to the dedicated and tenacious hard work and support that Acenet offer. In the past, getting Tech support was a tedious and challenging trial of sitting and waiting for a response, while in the meantime, clients breathing down your neck and deadlines to meet. That's all a thing of the past now and as long as I am in the web business, I will continue to use Acenet's unprecedented services.
Tony Jackson (emporiodesign.gr)
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September 13th, 2007 I am completely satisfied with Acenet's Hosting service. There has never been an instance in last 2 years that i had raised a ticket and it wasnt resolved in 10-15 minutes no matter what time of the clock i had contacted them.
Sarup Singh Thakur (Webrains.com)
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September 12th, 2007 The tech support folks are super-fast and friendly. I always get a reply to my post within a few minutes. Even if the problem is something they can't fix right away (spam, etc.), they go into great detail explaining what's going on internally, and how they're planning to fix it. I'm very pleased. Usually I think of tech support as a necessary evil, but not so here.
Dave Willemssen (davevision.com)
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September 11th, 2007 I just want to say how much a pleasure it has been using your web hosting services. All my questions are always answered within minutes online and your staff is always courteous over the phone and able to help me. Your pricing is far below what you would expect to pay for service such as this. Thank you guys.
Sincerely, Aaron Siegel LL Unlimited (www.topsavings.net)
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September 11th, 2007 It is so good knowing that the service personnel are just an email away, and they are so helpful it makes my web experience much more enjoyable. ACE-HOST keep up the good work!!
Rennie Knopf (elitevideorcording.com, championshipbbq.tv)
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September 11th, 2007 I'm posting this after just encountering a problem, as feel was dealt with so professional, quickly and with a full explanation. Very impressed, great service, at a great price - would highly recommend.
Alyson Bradley (http://www.asplanet.info/)
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September 11th, 2007 I really don't have adequate words to express my appreciation to all of the technical support staff at Acenet for the help they have provided me on numerous occasions when I was having one problem or another with my website.
Each one of them... Brian D., Ryan and all the others have been so patient with me and are meticulous in carefully outlining the steps needed to resolve issues I have brought to them for resolution. They never give up until the problem is solved. In the highly complex and competitive world we live in, it is customer service above all else that makes the difference, at least for me. You are the best and I refer your service to all my friends and associates. Thank you, thank you, thank you! Bill Bill Griebling (peacescapes.com)
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