Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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August 26th, 2008 Thank you for your help.
I'd (stupidly) lost my login details during a change to a new computer and you were able to get me up and running again very quickly, thank you. James Russell (www.dinnatouch.net)
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August 21st, 2008 Once again your help, and patience with my limited experience, confirms the wisdom of my selection of Acenet for web-hosting services. Thank you.
Tom Cronin (plazacourt.net)
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August 18th, 2008 I have been Ace-host.net customer since 2005. I have tried different hosting services, such as godaddy.com, 1and1.com, etc. I have to admit that your service is the best. Your hosting plan is the best value for the number of options as well as convenience and ease of use.
Your technical support is better than anything i have been using so far. In rare occurrences when I was in need of your support, the response time was phenomenal. The level and depth of the feedback were second to none. Keep up the good work. Thank you! Dmitry Tananko, Ph.D. (www.r4lab.com)
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August 18th, 2008 Many thanks to Acenet once again for a speedy reply and resolution to my problems
Gail Brown DDS Europe Ltd (ddseu.com)
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August 17th, 2008 Thanks for a speedy and correct solution to my problem.
Joe Schoemann (egotit.org)
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August 17th, 2008 Your service to support problems by sending in a help desk ticket is second to none. EVERY Time I have sent in a request for help with a problem it has been answered within a few hours, if not minutes. I am very impressed with that kind of service. I do appreciate it.
Thank you Arnold Gladson (www.glad2call.com)
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August 17th, 2008 A personal thanks to Andy, once we got to the problem he found there was a problem with the old cpanel free code offering. He sent me to a new cpanel and a new guestbook code that does work.
Ron Sellers (sellers-web.com)
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August 8th, 2008 Hello to all at ace Net
I would just like to say i have been with ace net for almost 3 years hosted many sites through them and to this day it is the only place i will go for all my hostings needs my site have never been down once in the 3 yrs i have had it when my forum some how was messed up and even when it was not the problem or an issue they had to fix they went and got my forum back up and running there tech support is fast i will not have my site with anyone else but acenet thanks for all the great support and the reliability of your staff and servers James James McNeal (www.club-dv8.com)
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August 2nd, 2008 To all at Acenet
On behalf of my company I would like to thank you for your prompt response to all the questions / requests that we have raised over the years. Your response is generally quicker than I would expect even from a hosting company here in Australia irrespective of the time of day. We host several websites under our Reseller package and have never been left in a difficult position as the staff has always been able to resolve any obsticle that we have encountered. Keep up the good work Alex K (www.raveinteractive.com.au) Alex Kyriakopoulos (raveinteractive.com.au)
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July 29th, 2008 Due to the growth in our websites we had to look at alternatives, Ace-Host was recommended to us.
We are not techo people, we are truck drivers with specialists who work on our websites. The support we received from the Ace-Host team "sales and tech support" was appreciated especially when we ran into difficulties setting up the sites on Ace-Hosts servers. If this is the standard then we will recommend them to others. Thank You Dave ozprodrivers (www.ozprodrivers.com.au)
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