Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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September 10th, 2008 Ace-Net hosted the web site I created for our Association for 6 years. ALWAYS Ace-Net was 'there' to help me for any situation. They were very gracious, understanding, cooperative... it couldn't have been better, especially for a client like me who used WYSIWYG programs to work on the site and didn't really know the inner workings of the web.
When someone else took over the management of the Association site, Ace-net bent over backwards to assist me, a computer dummie, in handling the turnover. I can't thank Ace-Net and its dedicated workers enough for their numerous kindnesses to me. Believe me, if I were still web master, Ace-Net would be the host!!! Thank you, Ace-Net, and God bless you. You are wonderful servants of cyber space. JEM JoanEAssociation (queen-of-carmel-assoc.org)
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September 9th, 2008 Your response to questions and problems is wonderful. I am very exited in the way solutions are provided for me and i am happy to benefit from your good services. For Three years you have been consistent in service delivery to me and non can be compared to you.
Thanks Felix Felix Okojie (interglobalbiz,com)
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September 4th, 2008 I have been using the excellent services of Acenet-Inc for many years and prior to joining them as a reseller I had numerous problems with other hosting companies. Acenet-Inc support and friendly responses at all times with any issue I have raised has always been resolved smoothly and satisfactorily... and fast. I highly recommend this company and the team that work there.
Thank you Acenet and keep up the excellent work. Dan Snik (nbmetals.co.uk)
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September 3rd, 2008 I ll like to say that the few problems i had was minor and it was because of my lack of knowledge. Anyway Ace support was more efficient then anyone I deal with and will like to say you guys ROCK.
Again I'm very pleased with the quality of service and speedy response and would wholeheartedly recommend them to anyone. Pat www.ebooksbin.com Patrick Persaud (www.ebooksbin.com)
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September 2nd, 2008 My UK based web hosting came up for renewal and I thought it about time that I shopped around a little.
The facilities offered by AceNet significantly improved on what I was getting from my existing hosting company. What's more AceNet were a lot cheaper. The speed of response to a few 'pre sales' enquiries convinced me to switch providers and I have no regrets whatsoever. The switch involved transferring the registration of two domains and my main web-site was up and running within a couple of hours of sign-up. Most of that time was taken up with uploading the files to the server. I'm very pleased with the quality of service and speed of response and would wholeheartedly recommend them. Norman Law (www.law-family.org.uk)
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September 1st, 2008 The help from the Acenet people is always the best, specially I will thank Nora and Kyle for all the support with transferring my two domains.
The people at Support is always positive and helps me out. And, now I have learned how the ticket system works. Best regards, Trond Hillestad Norway Trond Hillestad (Digishooting.com and trondhillestad.com)
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August 31st, 2008 I use ace-host.net as a web host for several sites. When I have problems, the tech support team goes above and beyond to help me get back up and running. They even go so far as to point out where I went wrong so that I (hopefully) don't repeat my mistakes.
And the speed in which they work is incredible, even late at night!! They all deserve a raise for all their hard work. They do make the net a better place to be. Rebecca Faulconer (codblogs.com)
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August 29th, 2008 I have had Acenet as my hosting company for several years now and I am very impressed with the support services.
I can not believe the speed at which my problems/concerns are answered and with how polite the staff is, even when I kept refreshing the browser re-submitting my ticket a dozen times. Keep up the good work! Lukasz Chlewicki (sciencetrader.com)
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August 28th, 2008 Dear all Support,,,
Your service to support problems by sending in a help desk ticket is second to none. EVERY Time I have sent in a request for help with a problem it has been answered within a few minutes. Have been with you Last 6Years I am very impressed with that kind of service. I do appreciate it. Thank you With regards B C Reddy bcreddy.com (bcreddy.com)
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August 27th, 2008 I have been with this host for three years now. While not a beginner, I don't know it all and will continue to have questions now and then.
I know there will always be an answer within minutes. The support team is awesome and truly is second to none. They make you feel welcome and they really do love to help. The "Google" of hosting and support. This company understands the importance of customer service and provides it within minutes, not hours. Whether a beginner or an expert, you will never be alone. Just like having a group of knowledgeable friends at your side helping you along. Guaranteed to please you. Brad Swinehart (francesbradleys.com)
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