Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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May 20th, 2009 I really like Acenet. The most efficient support service too. A solid hosting service can be crucially important when in businessand using a website. I've had quite a few positive experiences with Acenet that compare hugely with other hosting services that left me quite distressed and concerned. I find Acenet gives me peace of mind with their technical professionalism. I haven't ever felt concerned or worried. I have experienced them actively maintaining the security of my site also. They are honest and ahead of the game in an industry that rapidly changes.
Oonagh Donnelly Graphic Communication Services (www.graphiccommunicationservices.com)
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May 17th, 2009 Thanks Acenet,
I am still amazed at the dedication to customer service and support as I was when I first started having our site hosted by Acenet, special thanks to Warren for your assistance today, excellent job, Thank You. Keep up the great work! Acenet is a shining example to any customer based business, well done! Mark Powell (gruntworks.com.au)
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May 16th, 2009 I would like to offer my thanks to everyone at Acenet, I have had nothing but good service from them over the last few years.
James Russell (dinnatouch.net)
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May 14th, 2009 very quick response time and problem solved...couldn't ask for anything better!!
Michael Harvey (mdhbusiness.com)
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May 13th, 2009 Amazing response time from the support team and the "99.95% Uptime Guarantee" is true. I have not experienced or noticed the 00.05% yet in the past 5 years.
Miguel (www.planocom.com)
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May 9th, 2009 An amazing response time, with solutions if and when I need them. I'd be lost without them. A great service that hasn't let me down, in the 3 years that I have been with them. Would recommend them highly.
iWorks (www.iworks.ie)
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May 8th, 2009 Acenet is clearly dedicated to their customers. My service with them has been largely hassle free for 4 years. The one time I encountered a problem, its 24/7 technical support department was both knowledgeable and helpful, and went the extra mile to resolve my issue.
Thanks Acenet! Kevin M. Kelly (kevsphotos.net)
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April 25th, 2009 For several years now Acenet have provided us with consistent good service. Occasional technical issues and support requests are dealt with swiftly and with clear, honest and detailed responses. No other reseller service that we have tried has even come close to this.
Europenet Datacom (www.europenet.uk.net)
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April 21st, 2009 We've been with ACENET for at least 5 years and am consistently impressed with their customer service. Quick to respond, helpful, polite - everything you hope for!
Christian Muntean (beyond-borders.com)
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April 17th, 2009 I can't believe that these guys/gals are for real! I'm sure they've heard it all before, but their posts never reflect boredom or frustration. Amazing!
Thank you for the consistent & informative tech replies as I come up to speed. Their billing help is awesome, too. Kudos to the crew & management at Acenet! Gail West (orgess.com)
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