Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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July 20th, 2007 I have ALWAYS had very fast and correct responses from the customer service people and really appreciate that ! Thanks.
George Eckenrode (WhiteCollarSolutions.com)
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July 20th, 2007 I have been a customer with Ace-Host since my website launched four years ago. You cannot beat the value, security, customer service, and technical support that Ace-Host has to offer. I have referred people to this company, and they too are happy with service. I appreciate that whenever I have a problem, Ace-Host helps me resolve it in a matter of minutes. I am not a web expert, but I feel as though I am with Ace-Host.
Jared W. Olen, Olen Jewelry (http://www.olenjewelry.com)
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July 19th, 2007 If the the sales department had known how much tech support I was going to need building my website, they probably would have made some excuse in order not to offer to host it.
I do not know the first thing about website building. The Tech team guided me almost step by step!!!! Do you know how much money I saved??? ALOT. The best part is the profesional way they answer even the dumbest of questions. I felt like I had hired my own private teacher. Therefore I must say, Tech supoport team: YOU DESERVE TOP PAY!!! Dolly Loaiza (bilingualplanet.com)
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July 18th, 2007 I've been hosting my domain(s) with Acenet since 2004.
Well, before I find Acenet I tried 3 other companies which didn't meet my expectations. With Acenet, and beside their fantastic real time support, high quality servers, and reasonable prices, they have the most releable support team at all. I believe that "after sales" services should be the main business that a company concentrate on, and Acenet do care about this very well. Thank you Acenet for all what you do. Big Thanks to the support team especially to Ryan K, Brian O, Matthew S, Jeremy D (plus for the amazin backup script), Duane C, and the rest of the team. I recommend Acenet for all of those who ask about a releable host company. In short, Acenet is Number ONE. Good Luck guys. Firas S. (http://www.raw3ah.net)
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July 18th, 2007 I have used Acenet for almost two years now. Their service is second to none. Server time down NIL. Ticket response is 100% answered inside of five minutes.
I would have no problems recommending Acenet to anyone considering a Web Hosting service. Ken Trueman Ken Trueman (http://www.audioanddvd.com)
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July 16th, 2007 By far the best technical support I've found available online. The prices are fair and the services are great. But best of all, and most impressive, is their technical and billing support services. The technicians are smart, nice, and quick to reply.
Keep up the great work! -David David Schooley (www.sakari-infinity.net)
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July 12th, 2007 I am very impressed with the sales and supporting services that Acenet has provided for me. Their efficiency, friendliness, patience, and professionalism can hardly compare with others. As a novice with limited knowledge of web page design, I am so happy that I can seek a first class assistance from this company. I would be very happy to refer to my friends whenever they are looking for web hosting service. Thanks and very much appreciated!
grace hwo (19a1.com and lions-bc19a.org)
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July 11th, 2007 You guys are the BEST! Matt had my mission-critical file fixed in a shorter amount of time than it took me to say 'thank you.' And that's not the first time that I've seen this service -- only the first time for me to write this thanks. Matt and company has helped me out of many jams -- and always within hours; usually with minutes. Unbelieveable! KUDOS to you all! Thanks.
Don ((several, under) whitewaterhosting.com)
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July 8th, 2007 Just wanted to say what a great (fast!) job Matt S. did for me this evening. Scary problems for me were fixed in very short order - as always. Tech Support has always solved any concerns I've had very quickly and courteously. Thanks for the great job!
Les Becker Les Becker (hohmannbecker.com)
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July 6th, 2007 I've been with Ace-Host.Net for approximately 3 years now and I can't say enough good things about this hosting company. I've dealt with other hosting companies in the past that boast great customer support and promise bells and whistles... but the bells and whistles always cost extra and the customer support could drive a good man to drink! Not so, with Ace-Host.
I frequently (and will always) recommend Ace-Host to friends and clients alike and would strongly recommend them to anyone that reads this testimonial. The sales people are friendly, helpful and accessible and the customer support is outstanding. This is by-far the best hosting company; not just for the money, but for the peolple that run it!!! KSeele Carlsbad, CA Kenneth A. Steele (www.mobilecompmedic.com)
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