Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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August 10th, 2007 Support is exceptional. This company goes over and above to be helpful and in record response time. I really appreciate their service!
Web PuzzleMaster (www.webpuzzlemaster.com)
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August 8th, 2007 I thought I had my site all in order, but soon realized that it wasn't.
My form page didn't work properly, even after several corrections. However; after contacting Acenet techs(Brian and Jeremy), they spent time patiently working out my problem. Everythings running like clock work now! Great support team! Ace-host.net will be my web host service, forever. S. Thomas Yours Truly Designs Yours truly designs (orderedstepshoes.com)
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August 7th, 2007 Over the past several years that i've been with ACE, i have not had a single issue that was not resolved and resolved to my complete satisfaction! Not only is the support the fastest i've ever seen but the *quality* of the support and the genuine interest in helping clients that i've seen from ACE is totally without rival!
Most recently i ran into a site migration issue that had me tearing out my hair and with only a few exchanges with their technical person (Jeremy in this case), what was to me an insurmountable task was done without event in a hour or so. There's no need to *ever* look anywhere else when it comes to web hosting and world-class support! Ian Melville (cornerstone.co.tt)
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August 7th, 2007 I am 1000% pleased with the performance of Ace-Host as a whole!
The support team are better than any hosting support team I have every eperienced. They are extremely prompt and fix problems immedately. The servers speed and reliability, the software installed, the help tutorial, just over-all absolutely stupendous award winning service. To the entire staff and management, Thank You. Dorothy Heaton (ComputerME.net)
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August 6th, 2007 I have been with ACE-Host for going on three years and have always received the best of customer service! Their hosting service is clean and fast. I can only recommend them.
Perrine Hays (lepotager.net)
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August 4th, 2007 Always a very quick response immediate actions! Great job !!
Roberto Trillo (zutnas.net)
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August 3rd, 2007 I have been using Acenet since around 2002 (don't quote me). I run several websites from the space that I have on Acenet. I have only had a few "hiccups" over the last 4 years with the email servers and file servers that I use at Acenet.
"Hiccups" are to be expected and are completely normal. What is not normal is the amount of expertise and customer support that ACENET gives to myself and to my company. I have never had to wait more than 5 minutes for a reply to a trouble ticket that I have submitted. I have never had to wait more than a few hours for the problems to be completely resolved which allows me to conduct my business as usual. The personnel @ ACE NET are the real deal and I would NEVER go anywhere else. I would not even care if another host would do it for FREE and give me unlimited hard drive space and unlimited bandwidth. What I am paying for in the end with ACE NET is CUSTOMER SUPPORT!!!! The hosting is FREE (in my book). Try getting someone @ Dell to fix your problem this fast! Try getting someone @ HP to fix your problem this fast! Good luck if you can get someone that can speak your language when you call Dell or HP. I don't even know how ACE NET makes any money with the prices that they charge for hosting, it is practically free. For my company it is FREE. I could not afford to build a PC, maintain it, pay for electricity, and so on for the price that I would pay at ACE NET after 20 years. Do the math, I could have my hosting with ACE NET for 20 years and still not have paid for the computer that would cost $1000.00. What PC will last 20 years? what PC is not upgraded over a 20 year period? That does not include internet pricing of 50+ bucks a month. That does not include the electricity per month that a server would require. ACE NET is a no brainer!!! if you have any questions, please feel free to contact me at info at corderpower dot com. Justin Corder, President, Corder Power L.L.C. (Corderpower.com)
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August 3rd, 2007 I've been with ace-host for about 4 years now and I havent write anything about their good service. I think this is the Time. I just love this company and their Technical support and their sales Team are the best in the whole world and I just LOVE them all!
I am sure that there are people out there who have no experience at all in web-hosting, server etc, if you are one of them, you are in the right place, right time and this is the right company. I've heard of a lot of people that have problems with their servers, but ace-host has never failed me. Their awsome technical support with quick response time and knowledge in answering all diff kinds of questions is really beyond me. I've always recommended families and friends who are looking to set up their own sites to ace-host and I will continue to do so. After having all diff kinds of bad experiences with other Hosting companies, Acehost was a life saving experience for me and my business! A special thank to Duane who just help me lately, and also Matt, uhh!! and everybody.. Keep up the good work guys, there is one word I can explain this company and it's team i.e AWESOME!! AWESOME!! BulaRadioFijiUSA (bularadiofijiusa.com)
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August 3rd, 2007 I routinely setup clients with generally smaller rented servers on a project by project basis; I setup an Ace-Host.Net account for my personal use about a year ago and have had very few issues. With the issues I have had, they were of my creation and Ace-Host far exceeded not only the level of service set by other hosting companies but my personal expectations as well. The customer service representatives at Ace-Host have been extremely helpful and communicate very well with English as their first language (its just easier whe it is); further EVERYONE at Ace-Host has acted with me as if they WANT to be working that day and their actions have reflected the same.
Kudos Ace-Host, I am not one to give praise lightly but you have exceeded my highest expectations in every aspect of our relationship thus far. Robert Young (rcminnesota.com)
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August 3rd, 2007 I came to Ace-Net about 6 months ago after using a sluggish hosting account that would leave me sitting at 404 error pages all the time, or was down because of this or that. I would email thier support team only to wait for hours and sometimes days to get an answer. Well a friend of mine that hosts with AceNet told me about them and am I glad he did. I have had nothing but positive things from this company from Sales to Super Fast Support they have a winning attitude. Sales walked me though all the pricing info I needed and Support and been there for me on more then one occasion with lightening fast response and action. And the speeds acomplished by my site are remarkable.
If your thinking about hosting with the other guys take a look at AceNet first and give them a test drive you wont be sorry. Raymond Chest (SuperCountryHits.Com)
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