Please click 'submit testimonial' (below) to start raving about your experience. It would be extremely helpful
to our visitors (just think back to how skeptical you were after a bad hosting experience elsewhere), and
all of us here at Acenet sure do love reading these. Thank you so much, fans!
A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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December 31st, 2013 I transferred my domain to Acenet in January 2005 and over the past 9 years, Acenet has updated and maintained their servers and they have consistently offered the best web tools. I was able to set up a database and survey to complete my doctoral thesis in 2010. Maintaining my site is easy and I am happy to say that there have been zero problems and practically zero unplanned down time. Their support has been wonderful when I've had questions and responses have been prompt. I couldn't be happier with the service and support and respect I have received over the years and will remain a loyal and happy customer.
Thank you, Acenet, for the wonderful job that you do and services that you provide. Theresa Wright (wrighteski.com)
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November 15th, 2013 I guess it's time to rave again. Especially with all the newbies yelling cloud...cloud! Fine for backing up you photos and music and videos, but there comes a time when you need the power of a website for all your FB and social networking to reference back to. Then you need Ace-Host!
When I went to their CEO for assistance on how to best leverage my costs and yet have a premier dedicated server, he could have just sent me to their current offerings page. He hunted a bit and found a unit they had just made and gave me a deal on it. Even their top of the line dedicated packages are price well below anything I have seen. So that's the product. Now support. The most reliable way to judge a companies support is how often and for how long you see the same names pop up. That means they are treated right, the company knows their value and in return they treat the customer right. We know them all and have seen their names for years. They are the finest, most professional support crew I've ever seen. Don't even worry about no phone in! Their tickets are just as fast 24 / 7 / 365 and you always get their support people...not a call center. I added a free little server health script called New Relic and I can now monitor my entire server via browser or even an iPhone app. When I asked them to install it...never any questions. Do not be fooled by the latest trends. At some point you will need a very powerful engine under the internet hood and these are the guys to go to. Tom Frazee / Best in Media (www.bestinmedia.com)
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November 1st, 2013 I got to say, the tech team here rocks!! I have given my testimonial before but the tech team just did me one more that deserves great merit.
I was having an EXTREMELY elusive problem with with some configuration files and they were on it immediately. When i came back my site was working like a charm. What i noticed is that 3 different technicians all responded in succession, each capitalizing off the previous results until the problem was completely solved. You know i wasn't going to make it easy on you guys right? :-) Anyway, i got to mention, i am always bugging these guys for server help one way or the other, and they are always there to the rescue. Thanks again Acenet Team!! Rah Rah Rah! Brian Lamb (http://bleedingedgewebsites.com)
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August 20th, 2013 I have been using Ace Net for many years and must say they have vastly improved. The Tech Support group is very quick, helpful and knowledgeable. I recently added a new site and had a few issues getting it up and running. A few emails and everything was resolved.
Keep up the good work guys. Jerry Brown Jerry Brown (www.ablyss.com)
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July 14th, 2013 I have been an Acenet customer, with several websites, for almost 10 years . They have always responded to every situation in a timely and professional manner. I had used other hosting services prior to hooking up with Acenet and none of them were in the same league. I have seen Acenet progress and grow over the last 10 years and become even better, faster and more secure. I have no reason to ever consider going anywhere else.
Ray Hurst (RayHurst.com)
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May 12th, 2013 This, my friends I have in overseas since 2004, are real fantastic in their biz.. Always polite and rapidly helpful if I needed them their help. It was really a luck for me, to meet all this fantastic corporates, since the beginning of my biz. Thank youuu ACENET.. :)
Bülent Tosun (1a-consultants.com)
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March 7th, 2013 So to start with...this is one of several testimonials I've posted over the 9 years I've been with AceHost! Yup, 9 years, many websites, many affiliate sales...not because of any spiff paid back. I've never gotten a dime! I turn it back in for more goodies from this incredible company. I'm an end-user, which means I focus on the "why" a lot more than the "how". I'm very comfortable saying to people "oh, we can do that" because with AceHost, the how is NEVER an issue.
Simple: The best technology, the best pricing, the best company management...but from sales to 24/7/365 tech support, this team is the bar by which I measure everything we do with the web. Poor web, they generally never measure up! Don't buy into the "cloud" concept that is so vogue...yeah, it's big news but what is it? A server with no support. We are about to launch an advanced on-line music school. The only "textbook" expense we require is for each student to purchase an Enterprise 2 package from AceHost for 2 years. Why? Because even with all the social media out there, you still need to be rooted in CMS and control your own destiny. AceHost is the only people we trust to hand our students to. Get ready AceHost, we're close and you will always be the only provider on our radar. Tom Tom Frazee (www.bestinmedia.com)
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 | March 1st, 2013 I have been a customer for 9 years now and the support staff is bar-none the BEST in the business. Super fast response times with solutions at the ready. If you are looking for web hosting, look no further, and check out the Enterprise 2.0 package is AWESOME!
James Stevens (PlanNetWeb.Net)
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January 30th, 2013 I'm with Acenet since 2005 everything works fine. But more than that Acenet has incredible employees. You won't find a better technical support elsewhere and commercial too.
You will receive an answer to your tickets in a few minutes compared to hours or days with competitors. Acenet has good prices and very fast servers compared to the competition too. You should not hesitate to host your website with them! Thanks Mason, Arun,Andy and Laith. Yann Tournon (www.misterprice.ca)
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October 9th, 2012 I have been working with Acenet for years. It is on this server that is hosted my audioblogue (estudioraposa.com) where, at the moment, is the largest collection of Portuguese literature and poetry, recited. I have had very few problems, often due to the fact that I am not a great connoisseur of computing. At the same time have another site hosted on a European server, Amen. My God, what a difference. Every problem Acenet responds at the same instant. Amen takes days. With Acenet all problems were solved. Thanks, Acenet.
Luis Gaspar (estudioraposa)
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