A shared purpose has united all of us here at Acenet, and that purpose is to eliminate
the worry, stress and frustration from your life that all too often burdens other webmasters. Seeing you
enjoy an easy, fun and rewarding evening with your website is what all of us are passionate about.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
It's really a perception -- a shared way of seeing the purpose behind what all of us do each and every day. It's hard to express in sound bites, because our competitors make all the same claims. "Your website will be lightning-fast, perfectly reliable and support is out of this world." Surely you have seen these cliches again and again.
In the most simple of terms, you will enjoy a smooth experience at Acenet.
None of us really even know exactly how the Acenet culture came to be, it just happened. No individual was responsible for it; it was a team of talents... rallying together behind an unspoken purpose in perfect harmony. If the exact formula was known to us, riches could probably be made selling it to other companies -- because they're still searching for the answer.
It more than likely boils down to everyone truly caring, and caring about all the right things for all the right reasons.
Whatever it is, its presence will become obvious soon after we start working together. You'll sense it.
Until then, the next best way to get a feel for it is by hearing how it has touched others. And hopefully their stories motivate you to experience it for yourself, because you could be spared untold oodles of emotional grief. (You should hear some of the pains others have suffered before stumbling upon us. Sadly hosting is a completely unregulated industry. Buyer beware.)
And know this: if your experience is anything short of "breathtaking" (that's how Jenny Cassar put it into words), Acenet doesn't deserve your business. You'll either be glad you allowed us the opportunity to serve you (and we'll be working together for years to come) or we'll say our goodbyes -- after returning your full payment and doing everthing possible to make your departure a pleasant one -- and you'll walk away knowing Acenet is a class-act. That's our pledge to you.
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April 11th, 2008 I started my service with acenet 2 years ago.
www.artistas-americanos.com So far the server has been totally reliable. Billing has given me advance notice of my invoices. I recently decided to put up another site. Before doing that, I read reviews of service providers. I read some absolutely horrible reviews of Acenet which were the reverse of my good experience. So then I went to read the reviews of the top 5 listed providers. They also had very poor reviews. Sometimes I think only negative reviews are published. So, after my good personal experience after using Acenet for 2 years, I decided to order my new site www.chile4chile.com from Acenet. I am going to mail them a check since I no longer use a credit card. I like that flexibility in being able to pay. Keep up the good work you fine folks at Acenet. Tom thielecke Pavlovich, satisfied customer Thomas Thielecke (www.artistas-americanos.com)
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April 9th, 2008 fast and competent tech support!
neven jurkovic (softmath.com)
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April 9th, 2008 Been around with Ace-Host.net since 2004. Technical Support has always been excellent and response rate is alway within 1hrs (Singapore timing) upon tickets raise. A definite choice!
kirkpng (www.kirkpng.com)
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April 7th, 2008 WOW!!! This company is by far the best ever! I will tell everyone I know about you! THANK YOU!
William Gaskin (wqrmradio.com)
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April 6th, 2008 excellent technical and customer service.within 5 minutes a complex issue was handled by mr. Jason Darow
i have a few domain names and chose ace-host.net because of their fast and prompt customer service.i've had hosting with companies with toll free number ,and there were times i had to be on hold for over 30 minutes or so before even i get a chance to explain the problem to a tech. here at ace-host.net you don't have to go through that because of the knowledgeable techs and fast service. great job guys and thanks a million john abdi john abdi (www.warcryer.com)
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April 6th, 2008 For those of you that want excellent service and fast response to problem this is the place to be.These guys have gone above and beyond for me to help me when i had problem.The people that use this site are Veterans of the Military and we use this as a communication tool and these folks at ACE-HOST have done a wonderful thing forus.I ran into a problem on my site and the techs took care of it for me.That is high class help i say so check them out you will not be dissappointed.
Peter -=NAM=- North American Militia Gaming Battalion (WWW.NAM-ARMY.COM)
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April 6th, 2008 Anyone can put up a site - but not everyone can provide the service AceNet has for the past three years. Support availability and response time on week-ends is great; that's what businesses need to keep their sites smoothly running... and that's why we just renewed!!!
The Ballroom Dance Place (ballroomdanceplace.com)
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April 3rd, 2008 Everything was above and beyond what I expected. It fits our needs perfectly. To be honest you cannot beat the services or the people that I have dealt with. Very proud to use your services!
Elias Khoury Elias Khoury (Omni Turnkey Solutions) (omnitks.com)
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April 3rd, 2008 I have been using Acenet hosting for the past three years to host my resource site. In this time I have had no problems with the site and Acehost, it has run like clockwork.
I live in Australia and to host a site from this country is very expensive so I was given no option but to search overseas for a host. When I was searching for a host provider I came across Acenet and I was impressed with the friendly welcome I received on my initial enquires. After three years with Acenet I have been both happy and impressed with the professional manner the staff relate to me as a customer. I have worked in the business sector for many years and I would suggest that some companies out there could learn a lot from the professional way Acenet conducts it business. I would recommend Acenet to anyone looking for a reliable, professional and friendly experience. Thank you for the experience Derek Derek Fowler (DFReload.com)
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April 2nd, 2008 Wow, wow, wow. I've posted a testimony here before, but you guys amaze me more and more! I've always found your support to be unbelievably good, and minutes unbelievably fast; but this time around, solved an all-but-impossible problem: intermittent inbound mail failure from only ONE person. Yikes! I would have wanted to throw up my hands if that was presented to me. But you tenaciously dug in - for three days! - until you found the problem (a dns zone error I had made years earlier.)
You guys are the BEST! Don Chinnici (whitewaterhosting.com)
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